Network Integration Engineer
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Job Location:
Austin, TX - USA
Monthly Salary:
$ 90000 - 105000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Travel
Role Description
We are looking for a Network Design and Integration Engineer. You will report to Director Broadband System Integration. You will be required to work on key customer account(s) in North America time-zone.
Location
Remote and occasional travel is required (up to 40%).
What you will be doing:
- Support activities for cOSclient lab integration testing qualifications and field trials.
- Design IP networking ecosystem with Harmonic cOS platform to support Customer Use Cases.
- Communicate with marketing engineering and sales team about client expectations.
- Responsible for testing new software and hardware; report and track defects to engineering.
- Execute and lead client field trials.
- Train clients on the operation and troubleshooting of the cOSsystem.
- Train field service team on the operations and troubleshooting of cOS system and any new features that are supported.
- Assist with deployments and technical support as needed.
- Assist with supporting customers in conjunction with Harmonics 24/7 Technical Assistance Centre (TAC) as required.
- Investigate diagnose and resolve Customer issues on-site in a timely manner and if needed escalate problems for assistance.
- Resolving equipment performance related issues within Harmonic equipment and in conjunction with Harmonic application partners utilizing Harmonics technical issue logging/escalation systems as appropriate.
- Develop detailed customer installation and system integration plans ensuring seamless implementation of solutions.
- Act as a key technical liaison on customer projects ensuring that technical requirements are met and expectations are aligned.
What you should have:
- Bachelors in computer science Electronic Engineering Telecommunications or equivalent;
- 4 years direct experience in networking systems hardware and software design and troubleshooting.
- Strong expertise in IP network switching and routing protocols TCP/IP stack is a must.
- Experience in configuration and administration of Linux-based servers is a must.
- Ability to understand technical documentation including Software/Hardware Configuration Guides schematics work instructions test procedures etc.
- Problem solving analytical and communications skills.
- Knowledge of DOCSIS CMTS configuration and troubleshooting is a must.
- Knowledge of FTTX is a plus.
- Experience in pre-sales technical support including product demonstrations and feasibility analysis is highly preferred.
- Ability to develop and present technical solutions to customers and internal teams.
Travel
- Occasional travel to customer Lab or deployment site(s) for integration testing or investigation purpose. It varies and could be up to 40%.
- Harmonic Corp office for training.
Pay & Benefits
For this role the estimated base salary range is between $90000 - $105000. The actual base salary will vary based on various factors including market location and individual qualifications objectively assessed during the interview process.
Diversity Equality and & Inclusion at Harmonic Inc
At Harmonic we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together we achieve excellence through creativity and innovation build relationshipsbased on integrity and mutual respect and deliver the highest quality in every aspect of our businessfor the benefit of our employees business partners and shareholders.
Additional Equal Opportunity statement:
Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless ofgender race color national origin ancestry citizenship religion age physical or mental disability medical condition genetic information pregnancy sexual orientation gender identity or gender expression veteran status or marital status or any other characteristic protected by federal state or local addition we will provide reasonable accommodations for qualified individuals with disabilities. Additionally we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position please contact
For more information please see links below:
#LI-Remote
#LI-KS1
Required Experience:
IC
Key Skills
- APIs
- Jenkins
- REST
- Python
- SOAP
- Systems Engineering
- Service-Oriented Architecture
- Java
- XML
- JSON
- Scripting
- Sftp
About Company
Harmonic (NASDAQ: HLIT), the worldwide leader in virtualized broadband and video delivery solutions, enables media companies and service providers to deliver ultra-high-quality video streaming and broadcast services to consumers globally. The company revolutionized broadband networkin ... View more
