Responsibilities and duties include but are not limited to the following:
-Answering and managing multi-line phone systems with professionalism and efficiency.
-Scheduling canceling and rebooking appointments accurately.
-Providing thorough and courteous client and patient communication
-Responding to client questions and when necessary seeking appropriate assistance to ensure accurate information is provided.
-Managing a high volume of appointments and phone calls while maintaining consistent customer service standards.
-Performing daily task with high level of accuracy organization and attention to detail.
-Accurately documenting client communications as required.
Qualifications and Requirements:
-Minimum of one (1) year veterinary experience required.
-Excellent phone etiquette and interpersonal skills.
-Strong attention to detail and organizational ability.
-Proficiency in Microsoft office and basic computer applications.
-Ability and willingness to learn grow and follow established protocols and directions.
-Dependable reliable and accountable with a strong work ethic.
-Strong multitasking skills with the ability to remain calm and professions in a fast-paced environment
Physical and work requirements:
- Ability to stand for an 89-hour shift (long periods of time).
-Ability to lift up to 50 pounds unassisted and up to 100 pounds with assistance.
-Reliable transportation required.
At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Junior IC
At AmeriVet, we collaborate and become true veterinary partners with practice owners by supporting the business side of your practice.