L&I Financial Incentive Coordinator

Our Mission:Keep Washington Safe and Working!
Our Values: Customer Focus One L&I Respect Diversity Equity and Inclusion Learning and Growth Reliability

Job Highlights

The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety health and security of Washingtons workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the states workers compensation system we are similar to a large insurance company providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed that childrens and teens work hours are limited and that consumers are protected from unsound business practices.

Insurance Services is the largest division within the agency and administers one of the premier workers compensation organizations in the nation serving over 3.8 million employees working for 260000 employers.

The Employer Services program within the Insurance Services Division is responsible for establishing and maintaining industrial insurance accounts for over 180000 employers and 2.5 million employees doing business throughout the state of Washington. The program provides a wide array of services to employers in the State Fund from helping new businesses get workers compensation coverage to specialized underwriting.

Within Employer Services the Retrospective Rating Program (Retro) is looking for a Financial Incentive Coordinator. Retro is an optional financial incentive program available to State Fund employers and offers guidance on how prospective qualified employers and employer groups can reduce their insurance premiums.

In this position you will provide expert consultative and technical support to prospective and enrolled participants in Retro their third-party administrators (TPAs) Retro staff and other staff within Employer Services. Such service may include but is not limited to presenting and analyzing premium and claims experience retrospective rating plans and calculations experience rating and calculations workers benefits premium payment requirements; monitoring progress and performance of enrolled employers alerting employers to potential problems and assisting in the development and implementation of solutions. This work supports the agencys mission to support the States economic well-being by protecting the safety of Washingtons workers and providing benefits to injured workers.

Some of what youll do:

• Provide consultative and technical services to Retro groups Third-Party Administrators (TPAs) and individual employers that voluntarily participate in Retro as well as prospective accounts.
• Prepare and present complex financial claims and premium data for currently enrolled and prospective Retro participants through use pre-built and ad hoc queries/reports.
• Utilize project management fundamentals.
• Manage interdepartmental and external coordination of Retro partners to ensure smooth project implementation.
• Identify the services and products that have the most value and communicate this information to the customer to ensure understanding.
• Identify areas for process improvement and standard work within the Retro team to achieve a better comprehension of drivers of past performance and predictors of future performance (maximize Retro returns).
• Implement lean concepts and principles to create standard work and improve customer service for our Retro groups individually-enrolled employers and their TPAs.
• Act as a liaison between the department and Retro customers.
• And much more!

Required:

• Bachelors degree
• * Additional qualifying experience may be substituted year for year for education.

AND

• Two years experience in underwriting auditing or selling casualty disability or workers compensation insurance or disability claims adjudication.
• Incumbent must be willing to travel.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired:

• Working knowledge (equivalent to one year of experience) as an Industrial Insurance Underwriter 3 Workers Compensation Adjudicator 3 or related experience.
• Working knowledge of the Retrospective Rating Program.
• Demonstrated facility in analyzing data to reach logical conclusions and identify trends.
• Demonstrated ability to translate complex technical concepts into materials that are comprehensible by a lay audience.
• Demonstrated ability to use relational databases and related software programs (such as MS Excel) to organize and extract data and create reports.
• Demonstrated effectiveness with meeting facilitation public speaking and presentations to diverse audiences.
• Demonstrated knowledge and skills with advanced customer service including for Executive-level staff collaborators and key customers.

Things You Need To Know

To help you maintain a proper work-life balance teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employees career. Click on the Benefits tab to learn more.

At L&I your voice addition L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3.8 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Telework is dependent upon business needs and supervisor approval. For positions where in-office work is necessary the frequency of telework will be discussed with the supervisor of the position at the time of offer.

The assigned duty station for this position is Tumwater Washington.

To receive more information on opportunities at L&I sign up forGovDeliveryand select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you it is in your best interest to identify the knowledge skills and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. Acover letter describing specific qualifications.
2. A currentresume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application resume or cover letter. If you do we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice:

Prior to a placement in this position a background check including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• For positions requiring travel you must have a valid unrestricted drivers license and have insurance if driving a privately owned vehicle on state business.
• This position is represented bytheWashington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know

Washington is Americas Top State to live play and work according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3.8 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy) NGB 22 or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information contact L&Is.

Diversity Equity and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agencys greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process or those needing this announcement in an alternative format may call . TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting program or the agency please contact the .