Client Care & Marketing Coordinator
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Job Location:
Hourly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Were looking for a Client Care & Marketing Coordinator to join and support a leading real estate professional in North York known for his local presence and client-centric service approach. This is a hybrid position with remote and in office hours.
This new role blends client communication creative marketing and strategic business development. Youll help strengthen client relationships build brand awareness and generate leads through smart streamlined marketing initiatives from social media and blog content to website updates and community engagement.
Youll also collaborate closely with the Administrative Assistant ensuring smooth coordination between both roles and providing occasional coverage when needed. Together youll create a seamless high-touch experience for clients and keep daily operations running efficiently.
Key Responsibilities
Client Care & Communication
- Serve as a professional friendly point of contact for clients ensuring a positive experience from first inquiry to post-closing follow-up.
- Maintain and update client databases (CRM) to ensure accurate and timely communication.
- Manage client appreciation initiatives milestone touchpoints and testimonial requests.
- Coordinate listing updates showing feedback and post-sale client communication.
- Collaborate with the Administrative Assistant to ensure consistent communication and client coverage.
Marketing Lead Generation & Strategy
- Develop and execute a comprehensive marketing plan across social media website email and community channels.
- Create and schedule engaging social media content that reflects the brand voice and market expertise.
- Update and optimize the website and blog producing SEO-friendly content to drive organic leads.
- Research and implement lead generation strategies (digital funnels ads and partnerships).
- Track marketing performance and provide insights to refine strategy and ROI.
- Design marketing materials such as feature sheets postcards newsletters and listing campaigns using Canva or similar tools.
- Support marketing initiatives for open houses events and client appreciation activities.
Creative & Business Support
- Provide occasional coverage and support for administrative tasks when required (e.g. coordinating listings managing schedules or vendor communications).
- Collaborate to identify opportunities for process improvement and business growth.
- Maintain organized archives of marketing templates photos and digital assets.
- Contribute ideas that enhance brand consistency and client experience across all platforms.
Requirements
- 2 years of experience in marketing client care or real estate administration.
- Excellent communication and interpersonal skills with a client-service focus.
- Proficiency in Canva Meta Business Suite and CRM systems (Follow Up Boss preferred).
- Knowledge of SEO blog writing and basic website editing (WordPress or similar).
- Strong organizational and multitasking abilities with attention to detail.
- Ability to collaborate effectively while managing independent responsibilities.
- Creative proactive and tech-savvy with a passion for real estate and branding.
Benefits
Required Skills:
Qualifications & Skills Mandatory: Previous real estate experience and proficiency with WebForms/TransactionDesk. Minimum 2 years of administrative experience in a fast-paced environment. Proficient in Microsoft Office Suite (Word Excel) and social media platforms (Facebook Instagram LinkedIn). Strong verbal and written communication skills in English. Highly organized detail-oriented and able to manage multiple priorities. Service-oriented professional and positive demeanor. Comfortable learning new systems and technologies. Able to work independently and as part of a team. Thrive under pressure with tight deadlines. Availability: Must be available to work evenings and weekends as needed (not often). Transportation: Must have a valid drivers license and a reliable vehicle.
Company Industry
IT Services and IT Consulting
Key Skills
- Senior Care
- Hoyer Lift
- Medical office experience
- Dementia Care
- Home Care
- Nursing
- Alzheimers Care
- Administrative Experience
- Meal Preparation
- Medication Administration
- Memory Care
- Tube Feeding
