Head, E-banking Operations and Govt Collections

Lagos - Nigeria

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

The Manager of E-Transaction Reconciliation and Settlement is responsible for overseeing the accurate and timely reconciliation and settlement of all electronic transactions ensuring financial integrity and compliance with banking regulations.

Core Functions and Responsibilities

Manage daily reconciliation processes for all e-banking transactions
Oversee settlement procedures with partner banks payment gateways and government agencies
Investigate and resolve transaction discrepancies and exceptions
Implement and maintain automated reconciliation systems
Ensure compliance with regulatory requirements related to e-transaction settlement
Develop and enforce policies and procedures for reconciliation and settlement
Collaborate with other departments to improve transaction processing efficiency
Prepare and present reconciliation reports to senior management

Requirements

Bank Experience: Minimum of 6 years of experience in a similar e-banking or digital operations role within a commercial bank.
Settlement Expertise: Deep technical knowledge of national payment switches (NIBSS) card schemes (Visa/Mastercard) and government collection portals like Remita.
Operational Precision: Proven ability to maintain 99.99% reconciliation accuracy and manage high-volume straight-through processing (STP).
Regulatory & Compliance: Strong mastery of Central Bank guidelines dispute resolution frameworks (chargebacks) and mandatory regulatory reporting.
Leadership & SLA Management: Experience leading multi-functional teams (Cards Channels Clearing) to resolve exceptions within strict 24-hour windows.
Educational Foundation: A Bachelors degree in a financial or technical field ideally supported by professional certifications like CIBN ACA or ACCA.

Key Performance Indicators

Settlement Timeliness: Complete 98% of settlements within agreed Service Level Agreements (SLAs)
Exception Handling: Resolve 95% of transaction discrepancies within 24 hours
Regulatory Compliance: Maintain 100% compliance with regulatory reporting requirements
Reconciliation Accuracy: Achieve 99.99% accuracy in daily reconciliation
Automation Efficiency: Increase straight-through processing rate to 97% for reconciliation processes
Cost Efficiency: Reduce cost per reconciled transaction by 15% year-over-year
Reporting Timeliness: Provide real-time settlement status updates to relevant stakeholders

Required Skills:

. Bachelors degree in Business Marketing Finance or related field; MBA or relevant postgraduate qualification is a plus. Minimum of 5-7 years experience in banking marketing or financial inclusion. Proven track record in developing and scaling customer-focused initiatives preferably targeting women. Strong understanding of gender finance customer segmentation and inclusive banking practices.

Job SummaryThe Manager of E-Transaction Reconciliation and Settlement is responsible for overseeing the accurate and timely reconciliation and settlement of all electronic transactions ensuring financial integrity and compliance with banking regulations.Core Functions and ResponsibilitiesManage dail...

Job Summary

Core Functions and Responsibilities

Manage daily reconciliation processes for all e-banking transactions
Oversee settlement procedures with partner banks payment gateways and government agencies
Investigate and resolve transaction discrepancies and exceptions
Implement and maintain automated reconciliation systems
Ensure compliance with regulatory requirements related to e-transaction settlement
Develop and enforce policies and procedures for reconciliation and settlement
Collaborate with other departments to improve transaction processing efficiency
Prepare and present reconciliation reports to senior management

Requirements

Bank Experience: Minimum of 6 years of experience in a similar e-banking or digital operations role within a commercial bank.
Settlement Expertise: Deep technical knowledge of national payment switches (NIBSS) card schemes (Visa/Mastercard) and government collection portals like Remita.
Operational Precision: Proven ability to maintain 99.99% reconciliation accuracy and manage high-volume straight-through processing (STP).
Regulatory & Compliance: Strong mastery of Central Bank guidelines dispute resolution frameworks (chargebacks) and mandatory regulatory reporting.
Leadership & SLA Management: Experience leading multi-functional teams (Cards Channels Clearing) to resolve exceptions within strict 24-hour windows.
Educational Foundation: A Bachelors degree in a financial or technical field ideally supported by professional certifications like CIBN ACA or ACCA.

Key Performance Indicators

Settlement Timeliness: Complete 98% of settlements within agreed Service Level Agreements (SLAs)
Exception Handling: Resolve 95% of transaction discrepancies within 24 hours
Regulatory Compliance: Maintain 100% compliance with regulatory reporting requirements
Reconciliation Accuracy: Achieve 99.99% accuracy in daily reconciliation
Automation Efficiency: Increase straight-through processing rate to 97% for reconciliation processes
Cost Efficiency: Reduce cost per reconciled transaction by 15% year-over-year
Reporting Timeliness: Provide real-time settlement status updates to relevant stakeholders

Required Skills: