Operations Manager

Marriott Courtyard Cartersville

Job Location:

Cartersville, GA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Raines Co. - Your Future is Now!

Position Summary: The Operations Manager helps the General Manager oversee all operations of the hotel to ensure the day-to-day business activities run smoothly.

Established in 1988 as a family-owned business we have grown into a fully integrated development management and investment company that develops operates and owns the worlds leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits a generous PTO program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures
Recommend and/or initiate salary disciplinary or other staffing/human resources-related actions in accordance with Company rules and policies. Alert General Manager of potential issues
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
Supervise staff in multiple departments as needed
Provide hands-on support for front office operations
Use company-wide tools systems and applications without exception
Ensure accounts receivables are updated and invoices are sent and reconciled weekly. Follow-up with customer payments to ensure proper credit to accounts and escalate customer non-payment issues immediately
Front office revenue and reservation functions to ensure the delivery of superior guest services the security of monies credit card transactions and guest information and that established goals are achieved
Ensure a safe and secure environment for guests employees and hotel assets
Maintain a proactive human resources function to ensure positive employee relations training and development wage/benefit administration and compliance with policies and procedures and labor regulations
Make recommendations for capital improvements to enhance the assets of the company and brand loyalty

Experience and Education:

Prior Operations Manager or Assistant General Manager experience

Supervisory experience in hospitality or related field

Food And Beverage Experience required

Experience with brands PMS and Point of Sales systems and other hotel operational applications

Proficient in Microsoft 365 or similar computer applications

Minimum High school diploma GED or equivalent

Bachelors degree in Business Administration Hotel and Restaurant Management or related major preferred

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identity national origin disability genetic information or any other protected characteristic as outlined by federal state or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips:We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Required Experience:

Manager

Raines Co. - Your Future is Now!Position Summary: The Operations Manager helps the General Manager oversee all operations of the hotel to ensure the day-to-day business activities run smoothly.Established in 1988 as a family-owned business we have grown into a fully integrated development management...