Order Management II (B2)
Taipei City - Taiwan
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
HsinchuTWNYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
About the Role
Were looking for a highperforming Order/Revenue Management Specialist to play a critical role in supporting complex highvalue semiconductor equipment orders. This customerfacing position works closely with Sales Finance Legal Manufacturing and Logistics and is ideal for someone who thrives on ownership collaboration and problemsolving. You will own and manage the endtoend order lifecycle for semiconductor capital equipment ensuring accuracy compliance and a bestinclass customer experience.
Key Responsibilities
- Manage and maintain accurate customer forecasts in ERP systems and customer supplier portals.
- Partner closely with Sales Finance Manufacturing and Logistics to ensure customer requirements and stakeholder commitments are met.
- Create and maintain sales opportunities quotations and sales orders in SAP CRM.
- Handle complex customer inquiries and drive resolutions independently.
- Review order and shipment documentation to ensure compliance with tax trade and internal policy requirements.
- Proactively coordinate shipment readiness across multiple global sites to support ontime delivery and revenue recognition.
- Maintain excellent communication and relationships with internal and external stakeholders.
- Ensure all required documentation is secured and retained to support timely billing revenue recognition and audits.
- Identify process improvement opportunities and contribute to continuous improvement projects.
Business Expertise
- Knowledge of best practices and how your area integrates with others; awareness of competition and market differentiators.
- Experience in order management project coordination or customer operationsideally within semiconductor manufacturing or technology environments.
- Strong business acumen and understanding of how orders revenue logistics and customer commitments connect.
- Experience working in ERP systems (SAP preferred) with the ability to navigate complex data.
- High attention to detail paired with the ability to understand the broader business context.
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
- Demonstrates clear confident communication skills with both customers and internal stakeholders.
Problem Solving
- Solves complex problems and brings new perspectives to existing solutions.
- Exercises sound judgment based on analysis from multiple information sources.
- Anticipates issues before they become problems.
Impact
- Impacts a range of customer operational project or service activities within own team and related teams.
- Works effectively within broad guidelines and established policies.
Interpersonal Skills
- Communicates difficult or sensitive information with clarity.
- Builds consensus across diverse stakeholder groups.
Requirements
- Analytical Skills: Strong analytical and problemsolving abilities essential for effective decisionmaking.
- Sales Support Experience: Background in sales support and forecast/demand planning.
- Contract Management Knowledge: Understanding of contract management and entitlement processes to ensure compliance and efficiency.
- Collaboration & Risk Management: Demonstrated ability to collaborate across functions and proactively manage risks.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Not SpecifiedRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Key Skills
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.