Retail Area Manager

COMPANY OVERVIEW

Cresco Labs is one of the largest public vertically integrated multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality most awarded and most popular cannabis products in America. With dozens of locations nationwide our owned and operated Sunnyside dispensaries provide a welcoming positive judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013 Cresco Labs mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry our teams are constantly focused on supporting the needs of our fellow colleagues consumers customers and communities alike. With a focus on Social Equity and Educational Development our SEEDTM initiative ensures that our company reflects the communities in which we serve ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs we aim to revolutionize and lead the nations cannabis industry with a focus on quality and consistency of product and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If youre interested in joining our mission click the below links to join our team today!

MISSION STATEMENT

At Cresco we aim to lead the nations cannabis industry with a focus on regulatory compliance product consistency and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity strictly adhering to regulations and promoting the clinical efficacy of cannabis. As Cresco grows we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Area Manager oversees a smaller portfolio of Sunnyside dispensaries within State and reports directly to the Regional Director. This roleensureseach assigned storeoperatesefficiently profitably and in full alignment with Sunnysides brand standards and values.

While the Area Manager role mirrors the core responsibilities of a District Manager it is designed for a more focused group of dispensaries enabling a hands-on leadership presence deeper partnership with Store Managers and stronger community and team engagement.

The Area Manager will drive revenue compliance and employee development across their area fostering a culture rooted in accountability empowerment and growth.

WHO YOU ARE

You are an engaging collaborative leader who motivates others and builds strong trust-based relationships.
You thrive in dynamic environments balancing operational excellence withpeopleleadership.
You have a passion for coaching and developing Store Managers to achieve both business results and personal growth.
You hold yourself and others accountable to the highest standards of integrity compliance and customer experience.

CORE JOB DUTIES

Leadership & Development

• Build and sustain a high-performing management team through strong selection onboarding and coaching practices
• Conduct regular store visits to observe operations identify gaps and provide hands-on feedback and development to Store Managers and Assistant Managers.
• Develop coach and inspire teams to achieve sales operational and compliance goals through ongoing feedback and performance discussions.
• Foster a culture of curiosity accountability and continuous improvement.

Operational Excellence

• Oversee daily retail operations for assigned dispensaries ensuring adherence to company standards and regulatory compliance.
• Monitor and analyze store KPIs to identify opportunities in sales payroll management and customer satisfaction.
• Collaborate with Store Managers to execute promotions initiatives and visual standards that elevate the Sunnyside customer experience.
• Partner with Compliance HR Security and other internal teams to ensure smooth compliant operations.

Financial Management

• Own P&L performance for assigned dispensaries including sales growth expense control payroll management and profitability.
• Review and interpret financial data to create action plans that address performance opportunities and drive top- and bottom-line results.

Strategic Partnership

• Collaborate with the Regional Director on short- and long-term business strategies for the state or region.
• Share insights and feedback from store teams and customers to inform broader retail strategies.
• Partner with Merchandising and Marketing on product launches promotions and local marketing activations.

People & Culture

• Model Sunnysides values of inclusion authenticity and professionalism.
• Create a culture of engagement where employees feel valued supported and empowered to grow.
• Partner with HR to manage employee relations and succession planning.
• Champion training and leadership development opportunities for all team members.

REQUIRED EXPERIENCE EDUCATION AND SKILLS

• 57 years of multi-unit Retail Management experience preferably in a high-growth or highly regulated environment.
• Proven ability to coach lead and motivate teams across multiple locations.
• Strong analytical strategic thinking and problem-solving skills.
• Excellent communication interpersonal and organizational abilities.
• Proficiencyin Microsoft Office Suite (especially Excel).
• High integrity adaptability and accountability in a fast-paced environment.
• Willingness to travel regularly to all assigned locations; occasional travel out of state for meetings or training.
• Flexibility to work evenings weekends and holidays as business needs require.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical dental and vision insurance a 401(K)-match program FSA/HSA programs LTD/STD options life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles location or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.