Management Analyst

The following duties are typical of this classification. Incumbents may not perform all of the duties set forth below and/or may be required to perform additional related duties to address City needs and changing business practices.

• Works in collaboration with the City Manager Assistant City Manager and other City staff to develop and execute strategies and plans for public information marketing and communication of City projects programs and initiatives.
• Assists in the development and implementation of goals objectives policies and procedures of the Citys internal and external strategic communication efforts.
• Develops and executes a variety of communication materials such as news releases infographics brochures flyers social media posts newsletters and website content to inform the community about City government news including policy issues special events and services.
• Analyzes and evaluate the publics interest and understanding of City programs and services through focus groups social media surveys and other accepted methods; advises management on findings and potential strategies for enhancing public interest and understanding.
• Evaluates the effectiveness of communications and identifies opportunities to improve customer resident stakeholder and employee relations.
• Assists with the creation and dissemination of meaningful and captivating messaging to City staff; designs tools to engage feedback from all levels of the workforce.
• Develops written communications to support proactive and reactive strategies including media statements spokesperson briefing materials and proactive pitches as needed.
• Analyzes researches gathers and interprets information on a wide variety of management matters such as budgets legislation grants programs asset management contracts and/or staffing and prepares periodic or special reports based on conclusions.
• Provides recommendations regarding policies procedures organization work methods and operations programs budget coordination development implementation and other management-related areas.
• Participates in budget preparation and administration; monitors and controls expenditures; and conducts short and long-term departmental planning.
• Administers coordinates and oversees departmental and cross-departmental special studies projects programs and initiatives.
• Prepares and presents reports on recommendations data impacts options strategies and conclusions based on analyses.
• Works closely with managers and other staff within the department and the City to anticipate obtain and provide ongoing and accurate information.
• Prepares revenue estimates and forecasts; prepares and monitors operating and/or capital budgets grants and contracts; identified recommends and makes budget adjustments.
• Receives researches and responds to questions from outside agencies other City departments and the general public.
• Manages a variety of complex special projects research studies and other specialized functions.
• Obtains information from City departments and outside agencies regarding areas being analyzed such as funding sources interdepartmental activities and programs.
• Assists with the revision and development of fees contracts and compliance with City and department procedures policies and pertinent laws regulations and ordinances.
• Assists in the research and tracking of legislation and regulations; identifies the impact on departmental programs and activities.
• Coordinates with department staff to aid in analysis negotiation and vendor selection and administer and monitor contracts.
• Participates in the development and implementation of departmental strategic plans goals and priorities; manages the implementation of strategies and work plans for the achievement of the goals.
• Attends and serves as a liaison at functions such as committees task forces community forums commissions and conferences.
• Provides direction to City staff consultants and vendors on assigned projects and activities.
• Supports public engagement outreach and communications activities by assisting with the preparation of public presentations meetings and other materials for the public.

Knowledge of:

• Knowledge and understanding of the various functions of municipal government.
• Principles practices and techniques of business and public administration.
• Principles and practices of public agency budget development administration and accountability.
• Techniques and methods used in the development implementation and evaluation of an effective communication program in support of organizational strategies and goals.
• Techniques and methods of research analysis technical report writing and statistical and report presentation using current technology.
• Database preparation and manipulation designing spreadsheets digital presentations word processing and asset management software.
• Effective use of a variety of social media and marketing platforms.
• Effective methods for planning coordinating and implementing program initiatives.
• English usage grammar spelling vocabulary and punctuation.
• Principles and practices connected with contract negotiation preparation administration and financial management.
• Applicable federal state and local laws codes and regulations.

• Assess and effectively analyze a variety of complex ideas problems risks and situations; identify issues and alternative solutions project consequences of proposed actions and implement recommendations in support of departmental and City-wide goals.
• Create track and maintain records in an efficient and functional manner.
• Develop implement and manage programs projects and activities in an independent and cooperative manner.
• Convey complex and technical information for various audiences and communicate effectively using visuals presentations and written materials.
• Identify communication needs and develop strategies methods and tools to engage individuals both internal and external to the organization.
• Understand interpret explain and apply policies laws regulations codes and ordinances applicable to department programs and operations.
• Establish and maintain effective and collaborative working relationships with those contacted in the course of work including community leaders public officials City staff and the public.
• Exercise independent judgment and initiative and apply knowledge of organizational programs and procedures in meeting a wide variety of problems involving public intergovernmental and interdepartmental relations.
• Effectively organize own work set priorities and meet critical and time sensitive deadlines.
• Compose prepare review and present a variety of technical and non-technical memoranda correspondence reports statistical analysis public notices newsletters and documents.
• Research compile and summarize fiscal and program data from a variety of internal and external sources and make sound recommendations.
• Collaborate effectively with internal and external parties on assigned projects and activities and support the relationship between the City and the general public by demonstrating courteous and cooperative behavior.
• Proactively plan organize and coordinate several simultaneous on-going projects requiring variable resources and time.

• Graduation from a four-year college or university with major course work in public administration business administration communications or a related field such as Strategic Communications Public Relations (PR) Media Studies/Mass Communication Business Administration (with Marketing or Communication Concentration) Political Communication/Public Affairs; and
• Three years of increasingly responsible administrative analytical and/or program management experience preferably within a government agency.