Associate Technical Consultant

For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.

Position Description:

As an Associate Technical Consultant you will support Technical Consultants and Senior Technical Consultants across implementation QA and documentation while developing the capability to independently own smaller accounts or well-defined technical workstreams. This role is hands-on with APIs Postman and platform configuration. You will learn to Own the Technical Win through mentorship deep repetition and structured development.

Position Location:

Austin TX Remote

Reports To:

Manager Technical Consulting (Customer Success)

What Were Looking For:

03 years in a technical role (solutions integration support or QA) or equivalent academic/projects experience
Solid understanding of HTTP/APIs and Postman fundamentals (Collections Environments)
Scripting basics (JavaScript/Node or Python)
Strong written and verbal communication skills
Curiosity adaptability and desire to learn at pace

Additional Skills:

Familiarity with SaaS integrations POS/ordering/payments systems loyalty platforms or communications tools
Ability to collaborate cross-functionally in a fast-paced environment
Strong documentation and organizational habits

Unleash your potential: What you will be doing and owning:

Account Partnership & Ownership

Support and progressively own technical workstreams for assigned accounts
Build trusted relationships with customer IT operations and technical stakeholders
Partner with CSMs on account plans and support the technical narrative in QBRs (product posture stability readiness)

Integration & API Leadership

Design or oversee scalable secure observable API integrations
Utilize Postman for Collections Environments automated tests Monitors published documentation and team collaboration

Technical Enablement & Repeatable Plays

Execute and iterate technical plays including Identity & Capture Lift Second-Visit Acceleration Campaign Hygiene Wallet/S2P/Pass
Create operator-ready SOPs smoke tests go/no-go criteria and rollback plans
Coach Technical Consultants and field teams on repeatable patterns

Readiness & Quality

Enforce quality gates prior to launches
Conduct readiness scans ahead of major campaigns
Ensure clean and complete handoffs to Support

Cross-Functional Orchestration

Partner with Product and Engineering to chase down issues propose workarounds and publish timelines and risks

Documentation & Transparency

Create and maintain tickets/work items as the single source of truth
Attach BRD-Lite documents QA results runbooks and weekly moved / blocked / next updates

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.

Required Experience:

IC