When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate ambitious growth plans and an inclusive and outcomes-driven culture.
Exclaimer is a high-growth SaaS company with 300 colleagues across the UK US Europe and Asia-Pacific. We promote a people-first culture built on fairness inclusion psychological safety and continuous learning. As we evolve into a multi-channel platform for branded business communications we offer employees the opportunity to shape the future of global communicationwhile growing their careers in a culture where curiosity creativity and accountability thrive.
Were officially Great Place To Work Certified
Exclaimer has been recognised by Great Place To Work for our culture of collaboration trust and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA
About the opportunity
Key responsibilities
End-to-end delivery
- Lead the delivery of work through multi disciplined teams. Work with the teams to align backlogs and set team level prioritization.
- Own the full delivery lifecycle including backlog from scoping through to post-deployment support.
- Ensure delivery practices support agility transparency and predictability across all workstreams.
- Monitor and manage risk issues and dependencies proactively across technical and business teams.
Team leadership and performance enablement
- Line manage Business Analysts supporting career development and engagement.
- Foster a culture of accountability continuous improvement and collaboration.
- Own and report on OKRs and KPIs relevant to engineering and delivery performance.
- Provide clear performance goals regular feedback and support to grow individual capability.
- Working with the Engineering Manager ensure resourcing onboarding and succession plans align with evolving delivery needs.
Stakeholders and communication
- Translate complex delivery progress into clear updates for business and transformation leaders.
- Work closely with Business Partners Architect Engineering Manager and Business Analysts to align priorities and expectations.
- Facilitate cross-team planning and communication to reduce silos and increase transparency.
- Escalate blockers early with solutions-focused dialogue across stakeholders.
Engineering excellence
- Ensure teams follow structured SDLC practices including CI/CD testing and code reviews.
- Promote standardisation of platforms tools and documentation across delivery streams.
- Partner with Solution Architects to align implementation with scalable design principles.
- Identify technical debt and lead initiatives to manage and reduce it over time.
Delivery process optimisation
- Collaborate with Product Architecture and Enablement leads to align roadmaps with execution capacity.
- Use data and retrospectives to evolve sprint planning estimation and throughput.
- Track delivery metrics (velocity burn-downs throughput) and act on insights.
- Standardise delivery templates governance and tooling to increase team efficiency.
Skills knowledge and expertise
- Proven experience managing cross-functional technical teams including Software Engineers Salesforce professionals and Integration Engineers with a track record of delivering complex programmes or transformation initiatives.
- Strong understanding of delivery methodologies (Agile Scrum Kanban hybrid) and the ability to tailor approaches to suit team maturity technical stack and business priorities.
- Excellent stakeholder management and communication skills with the ability to influence senior leaders and collaborate effectively across Product Architecture and Business Operations teams.
- Hands-on knowledge of enterprise platforms such as Salesforce and MuleSoft with the ability to guide technical teams while understanding the implications of decisions on scalability integration and business value
At Exclaimer were proud to offer a benefits package that reflects our commitment to supporting you professionally personally and wherever life takes you.
Alongside competitive pay youll have access to generous paid time off flexible working options including our XFlex programme and a work from anywhere allowance - plus enhanced leave for all new parents regardless of gender family structure or path to wellbeing offering includes comprehensive healthcare coverage fully funded insurance and income protection access to 24/7 virtual care and mental health legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist fitness and lifestyle credits global travel assistance and a wide range of discounts. Wherever youre based youll find that Exclaimers benefits are designed to help you thrive: at work and beyond.
At Exclaimer inclusion is more than a policy - its part of who we are.
Were proud to be an equal opportunity employer and welcome applications from people of all backgrounds experiences and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity race religion nationality age gender marital status disability neurodivergence caring responsibilities sexual orientation or gender identity. Were building a culture where everyone feels they belong and can thrive and wed love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process please email the team in confidence via to let us know.
Required Experience:
Manager
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate ambitious growth plans and an inclusive and outcomes-driven culture.Exclaimer is a high-growth SaaS company with 300 colleagues across the UK US Europe and Asia-Pacific. We promote a people-fi...
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate ambitious growth plans and an inclusive and outcomes-driven culture.
Exclaimer is a high-growth SaaS company with 300 colleagues across the UK US Europe and Asia-Pacific. We promote a people-first culture built on fairness inclusion psychological safety and continuous learning. As we evolve into a multi-channel platform for branded business communications we offer employees the opportunity to shape the future of global communicationwhile growing their careers in a culture where curiosity creativity and accountability thrive.
Were officially Great Place To Work Certified
Exclaimer has been recognised by Great Place To Work for our culture of collaboration trust and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place To Work USA
About the opportunity
Key responsibilities
End-to-end delivery
- Lead the delivery of work through multi disciplined teams. Work with the teams to align backlogs and set team level prioritization.
- Own the full delivery lifecycle including backlog from scoping through to post-deployment support.
- Ensure delivery practices support agility transparency and predictability across all workstreams.
- Monitor and manage risk issues and dependencies proactively across technical and business teams.
Team leadership and performance enablement
- Line manage Business Analysts supporting career development and engagement.
- Foster a culture of accountability continuous improvement and collaboration.
- Own and report on OKRs and KPIs relevant to engineering and delivery performance.
- Provide clear performance goals regular feedback and support to grow individual capability.
- Working with the Engineering Manager ensure resourcing onboarding and succession plans align with evolving delivery needs.
Stakeholders and communication
- Translate complex delivery progress into clear updates for business and transformation leaders.
- Work closely with Business Partners Architect Engineering Manager and Business Analysts to align priorities and expectations.
- Facilitate cross-team planning and communication to reduce silos and increase transparency.
- Escalate blockers early with solutions-focused dialogue across stakeholders.
Engineering excellence
- Ensure teams follow structured SDLC practices including CI/CD testing and code reviews.
- Promote standardisation of platforms tools and documentation across delivery streams.
- Partner with Solution Architects to align implementation with scalable design principles.
- Identify technical debt and lead initiatives to manage and reduce it over time.
Delivery process optimisation
- Collaborate with Product Architecture and Enablement leads to align roadmaps with execution capacity.
- Use data and retrospectives to evolve sprint planning estimation and throughput.
- Track delivery metrics (velocity burn-downs throughput) and act on insights.
- Standardise delivery templates governance and tooling to increase team efficiency.
Skills knowledge and expertise
- Proven experience managing cross-functional technical teams including Software Engineers Salesforce professionals and Integration Engineers with a track record of delivering complex programmes or transformation initiatives.
- Strong understanding of delivery methodologies (Agile Scrum Kanban hybrid) and the ability to tailor approaches to suit team maturity technical stack and business priorities.
- Excellent stakeholder management and communication skills with the ability to influence senior leaders and collaborate effectively across Product Architecture and Business Operations teams.
- Hands-on knowledge of enterprise platforms such as Salesforce and MuleSoft with the ability to guide technical teams while understanding the implications of decisions on scalability integration and business value
At Exclaimer were proud to offer a benefits package that reflects our commitment to supporting you professionally personally and wherever life takes you.
Alongside competitive pay youll have access to generous paid time off flexible working options including our XFlex programme and a work from anywhere allowance - plus enhanced leave for all new parents regardless of gender family structure or path to wellbeing offering includes comprehensive healthcare coverage fully funded insurance and income protection access to 24/7 virtual care and mental health legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist fitness and lifestyle credits global travel assistance and a wide range of discounts. Wherever youre based youll find that Exclaimers benefits are designed to help you thrive: at work and beyond.
At Exclaimer inclusion is more than a policy - its part of who we are.
Were proud to be an equal opportunity employer and welcome applications from people of all backgrounds experiences and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity race religion nationality age gender marital status disability neurodivergence caring responsibilities sexual orientation or gender identity. Were building a culture where everyone feels they belong and can thrive and wed love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process please email the team in confidence via to let us know.
Required Experience:
Manager
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