Program Manager Design & Construction Operations

Turner & Townsend is seeking an experienced Program Manager to join our team to assist in the management of operations programs. The ideal individual will be driven and have prior experience supporting design construction facilities or operations programs.

Responsibilities:  

• Coordinate design construction facilities operations programs ensuring alignment with overall goals objectives and priorities.
• Help shape drive and maintain small to large scale initiatives (or portion of) encompassing processes best practices governance standards and continuous improvement rhythms
• Facilitate collaborative discussions with stakeholders cross-functional partners subject matter experts and senior leaders collaboratively navigating diverse perspectives to reach well-explored decisions and drive alignment.
• Translate complex business challenges into streamlined scalable process designs considering the intersection of people business goals technology and global compliance.
• Proactively identify and map complex upstream downstream and cross-functional dependencies to ensure process changes are implemented smoothly to completion.
• Define and analyze key performance indicators (KPIs) to quantify process inefficiencies set measurable targets for improvement and deliver executive-level dashboards and reports showing program status & trends 
• Visualize concepts (slides whiteboards) to document process clarify options and solidify decisions and communicate standards.
• Develop and maintain relationships with clients contractors and other stakeholders.
• Support the effort to win new work by participating in bids for scopes of work.
• Mentor and coach junior team members fostering professional development and positive team dynamics. 
• Monitor project performance and provide reporting on key performance indicators.
• SOX control responsibilities may be part of this role which are to be adhered to where applicable.

Qualifications :

• Bachelors degree in construction management architecture engineering program/project management or related field
• Minimum 7-12 years of relevant experience
• A thorough knowledge of Program Management methods and best practices
• Thinks critically and creatively about how to regularly improve process and operations
• Excellent planning analytical organizational and problem-solving skills; demonstrated ability to prioritize multiple work streams assess deliverables and timelines
• Delivery-focused proactive collaborative; demonstrated ability to communicate effectively with cross-functional teams (including technical design/construction teams)
• Collaborative able to thrive amongst ambiguity; demonstrated skill at listening to business requests to understand the why and business problem behind them delivering whats needed not just whats asked
• Strong verbal and visual communication skills
• Technology competencies: advanced in Excel or Numbers Keynote Miro & Wrike; emphasis in graphic communication
• Demonstrated ability to quickly grasp new technology and complex workflows

Preferred Qualifications:

• Retail & Workplace sector experience preferred
• Ability to read understand and develop a POV related to design/construction requirements and documents (ie; estimates budgets scopes of work drawings specifications)
• Competent user of data management software and systems for data management analytics and quality assurance 
• Project Program or Change Management or other field related certifications are a plus

Additional Information :

The salary range for this full-time role is $140K-$160K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range depending on candidates experience and qualifications. 

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CVs will be treated as a direct application. 

All your information will be kept confidential according to EEO guidelines. 

#LI-MB1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time