Thermal Services Internship (Summer 2026)
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Job Location:
Westerville, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
POSITION SUMMARY
We are seeking a dynamic and motivated individual to join our Service team as a Services Intern. This internship offers hands-on experience across service delivery customer support and operational processes within our organization. The ideal candidate is customer-focused adaptable and possesses strong communication analytical and problemsolving skills.
Preferred experience: Candidates with solid Power BI skills including the ability to build dashboards and reports are strongly encouraged to apply.
RESPONSIBILITIES
- Assist in providing frontline customer support through various channels. Address customer inquiries troubleshoot issues and escalate complex cases as needed.
- Support service delivery processes to ensure timely completion of service requests.
- Assist in maintaining accurate records and documentation related to service activities including service requests customer interactions and service delivery metrics.
- Participate in quality assurance activities to ensure service delivery meets established standards and customer expectations.
- Learn about our products and services to provide effective support and assistance to customers.
- Utilize Power BI (preferred) to support data visualization needs such as building dashboards generating reports and helping the team monitor key service metrics.
QUALIFICATIONS
- Must be pursuing a degree in Business Administration Customer Service Data Analytics or a related field.
- Excellent written and verbal communication skills.
- Demonstrated work ethic and strong attention to detail.
- Strong analytical and critical-thinking skills.
- Ability and willingness to learn in a fastpaced environment and produce highquality work.
- Collaboration and teamwork skills.
- Preferred: Solid Power BI experience including the ability to create dashboards reports and data visualizations.
PHYSICAL & ENVIRONMENTAL DEMANDS
No special physical requirements.
TIME TRAVEL REQUIRED
None.
The successful candidate will embrace Vertivs Core Principles & Behaviors to help execute our Strategic Priorities.
OURCOREPRINCIPALS:& Inclusion.
OURSTRATEGICPRIORITIES
- Customer Focus
- OperationalExcellence
- High-PerformanceCulture
- Innovation
- FinancialStrength
OURBEHAVIORS
- Own It
- ActWith Urgency
- FosteraCustomer-First Mindset
- ThinkBigandExecute
- Leadby Example
- DriveContinuous Improvement
- LearnandSeekOutDevelopment
At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial $5 billioninsalesastrongcustomerbaseandglobalreachinnearly70countriesourmovetoestablish astandalonebusiness enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or positionyoucanrequesthelpbysendingan email to@ you are interested in applying or learning more about this role please visit the companys career page located on Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which -1H-1H-2LBJorTNorwho need sponsorshipforworkauthorization now or in the future are not eligible for hire.
Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
