Area Manager
Are you ready to champion extraordinary customer service Amazon style
Are you up for crafting solutions and solving tomorrows problems today
Then we have an opportunity just for you!
Were seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazons rapidly growing Operations network: theyre where we manage our dynamic inventory. Theyre also where we developed our industry-leading workflows. Our teams stow deliveries pick products package them up and ship them out: each of these groups have played their part in taking us where we are today.
In these facilities were building the future of customer service as we work towards becoming Earths most customer-centric company. This is your chance to make history with us.
About the role and responsibilities:
Youll be responsible as a leader for one of the main teams in your FC: receive stow pick pack or ship. Along with your peers youll ensure that all workflows run smoothly and that customer expectations are met if not exceeded.
In the logistics team you enter and lead well be entrusting a team of approximately 80 to 120 associates to you. Youll drive the training and integration of your team while motivating and inspiring forward progress. All the while youll exercise good judgement making sure progress and critical metric targets are worked towards and met.
While you achieve this youll ensure motivation engagement and performance:
- Youll need to safeguard your teams safety promoting Amazons Health and Safety standards
- Youll lead cross-functional teams tasked with solving operational problems
- Youll uphold Amazons high standards of process quality
- Youll maintain inventory accuracy
- Youll strive to improve and streamline processes
- Youll become a subject matter expert on larger FC processes and activities
- Youll actively share and promote best practices with your colleagues and network
- Bachelors degree in business logistics supply chain management or a related field
- Experience in managing and developing teams
- Experience in project and program management
- Experience using English communication skills both written and verbal to foster seamless interaction with stakeholders at all levels
- Experience with six sigma methodologies
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
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