As a Turndown Attendant at Fairmont Hotels & Resorts you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms ensuring comfort cleanliness and personalized touches that reflect Fairmonts luxury standards. Your attention to detail and discreet service will help enhance the guest experience and support our commitment to excellence.
Position Type: Permanent
Pay Rate: $19.48/hour
Start Date: Feburary 2026
Job Duties Include:
- Perform evening turndown service in occupied guest rooms including tasks such as refreshing towels emptying trash closing drapes dimming lights and preparing the bed for sleep.
- Replenish in-room amenities water and other guest preferences based on brand standards
- Respond promptly to guest requests or concerns with courtesy and efficiency.
- Report any maintenance issues lost & found items or room discrepancies to the Housekeeping Supervisor.
- Monitor restock and organize housekeeping carts and closets with linens amenities and supplies
Qualifications :
Your Skills & Qualifications:
- Previous housekeeping or room attendant experience in a luxury hotel environment is an asset.
- Physical ability to stand walk bend and lift for extended periods.
You may be required to work on holidays weekends overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility Drugs and Gender Affirmation (Lifetime maximum of $10000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5000 properties with Accor
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
As a Turndown Attendant at Fairmont Hotels & Resorts you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms ensuring comfort cleanliness and personalized touches that reflect Fairmonts ...
As a Turndown Attendant at Fairmont Hotels & Resorts you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms ensuring comfort cleanliness and personalized touches that reflect Fairmonts luxury standards. Your attention to detail and discreet service will help enhance the guest experience and support our commitment to excellence.
Position Type: Permanent
Pay Rate: $19.48/hour
Start Date: Feburary 2026
Job Duties Include:
- Perform evening turndown service in occupied guest rooms including tasks such as refreshing towels emptying trash closing drapes dimming lights and preparing the bed for sleep.
- Replenish in-room amenities water and other guest preferences based on brand standards
- Respond promptly to guest requests or concerns with courtesy and efficiency.
- Report any maintenance issues lost & found items or room discrepancies to the Housekeeping Supervisor.
- Monitor restock and organize housekeeping carts and closets with linens amenities and supplies
Qualifications :
Your Skills & Qualifications:
- Previous housekeeping or room attendant experience in a luxury hotel environment is an asset.
- Physical ability to stand walk bend and lift for extended periods.
You may be required to work on holidays weekends overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility Drugs and Gender Affirmation (Lifetime maximum of $10000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5000 properties with Accor
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
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