The Key Account Sales Representative plays a vital role in driving business growth and maintaining account satisfaction. This position works closely with the sales leader to achieve quarterly revenue and margin targets for a designated key account. The role requires proactive involvement in sales operations effective data management and cross-functional collaboration.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales Operations and Data Management
- Collect and distribute ad hoc meeting notes to facilitate clear communication across all teams involved.
- Prepare and summarize demand and supply information for both internal departments and external partners supporting informed business decisions.
- Maintain and update Total Addressable Market (TAM) data including performing regular TAM exercises and providing quarterly reporting in the Customer folder.
- Track and project historical revenue ensuring that all documentation and analysis are accurate and up to date.
- Align and resolve internal invoice issues to streamline processing and improve workflow.
- Review monthly or quarterly customer rebate reports and obtain customer confirmation of data accuracy before payment or credit memos are issued.
- Provide quarterly earnings summaries following customer earnings reports.
- Support Executive Business Reviews (EBR) and prepare materials for executive meetings.
- Organize and schedule one-on-one meetings as required.
- Create and maintain current organizational charts for reference and planning.
- Oversee the creation of SRTC/PAC documents and monitor their progress through the approval process.
Forecasting and Supply Alignment
- Submit track and maintain accurate forecasting data across all company platforms.
- Ensure the Business Unit is informed of and maintains a robust supply pipeline to satisfy forecasted/ PO secured demand.
Purchase Order (PO) Tracking and Maintenance
- Collaborate with the customer to ensure mass production POs are placed within lead time
- Engage directly with Original Design Manufacturers (ODMs) who may place orders on behalf of the primary customer.
- Work closely with Customer Operations to maintain track and communicate shipment schedules to customers.
- Support the timely receipt and tracking of qualification POs to ensure seamless operations.
Reporting and Weekly Updates
- Partner with the sales leader to prepare comprehensive weekly updates for management ensuring leadership is informed of account status and progress.
Meeting Management
- Organize and schedule both internal and external meetings coordinating logistics as necessary.
- Collect organize and distribute meeting notes to all relevant parties for effective follow-up and action.
Supply Coordination
- Work with the Customer Operations team to prepare for lead and communicate during weekly supply update meetings.
External Customer Meeting Preparation and Market Knowledge
- Prepare thoroughly for external customer meetings ensuring all materials and information are ready relevant and accurate.
- Stay informed of market trends and competitive dynamics to maintain strong market and competition knowledge.
- Collaborate consistently with Internal Product Team leads to cultivate comprehensive expertise in the WD Roadmap products technologies and features.
Meeting and RFQ Management
- Organize and schedule both internal and external meetings efficiently.
- Collect organize and distribute meeting notes in a timely manner.
- Collaborate with the sales leader on quarterly RFQs for TLAs and CRU pricing.
Qualifications :
REQUIRED
- Minimum of 13 years of sales experience or an equivalent background.
- Demonstrated strong sense of urgency commitment and results orientation with a passion for winning and being a valuable team player.
- Willingness to travel as needed to fulfill job responsibilities.
SKILLS
- Excellent verbal and written communication skills to interact effectively with various stakeholders.
- Advanced computer skills with intermediate to advanced proficiency in Excel and PowerPoint considered a plus.
- Ability to work independently as a self-starter and adapt quickly to changing situations and priorities.
Additional Information :
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race color ancestry religion (including religious dress and grooming standards) sex (including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions) gender (including a persons gender identity gender expression and gender-related appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth) age national origin sexual orientation medical condition marital status (including domestic partnership status) physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.
Western Digital thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience we anticipate that the application deadline will be 04/08/2026 (3 months from posting) although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline we will update this posting with a new anticipated application deadline.
#LI-JS1
Compensation & Benefits Details
Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to Western Digital Ethics Helpline or email .
Remote Work :
No
Employment Type :
Full-time
The Key Account Sales Representative plays a vital role in driving business growth and maintaining account satisfaction. This position works closely with the sales leader to achieve quarterly revenue and margin targets for a designated key account. The role requires proactive involvement in sales op...
The Key Account Sales Representative plays a vital role in driving business growth and maintaining account satisfaction. This position works closely with the sales leader to achieve quarterly revenue and margin targets for a designated key account. The role requires proactive involvement in sales operations effective data management and cross-functional collaboration.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales Operations and Data Management
- Collect and distribute ad hoc meeting notes to facilitate clear communication across all teams involved.
- Prepare and summarize demand and supply information for both internal departments and external partners supporting informed business decisions.
- Maintain and update Total Addressable Market (TAM) data including performing regular TAM exercises and providing quarterly reporting in the Customer folder.
- Track and project historical revenue ensuring that all documentation and analysis are accurate and up to date.
- Align and resolve internal invoice issues to streamline processing and improve workflow.
- Review monthly or quarterly customer rebate reports and obtain customer confirmation of data accuracy before payment or credit memos are issued.
- Provide quarterly earnings summaries following customer earnings reports.
- Support Executive Business Reviews (EBR) and prepare materials for executive meetings.
- Organize and schedule one-on-one meetings as required.
- Create and maintain current organizational charts for reference and planning.
- Oversee the creation of SRTC/PAC documents and monitor their progress through the approval process.
Forecasting and Supply Alignment
- Submit track and maintain accurate forecasting data across all company platforms.
- Ensure the Business Unit is informed of and maintains a robust supply pipeline to satisfy forecasted/ PO secured demand.
Purchase Order (PO) Tracking and Maintenance
- Collaborate with the customer to ensure mass production POs are placed within lead time
- Engage directly with Original Design Manufacturers (ODMs) who may place orders on behalf of the primary customer.
- Work closely with Customer Operations to maintain track and communicate shipment schedules to customers.
- Support the timely receipt and tracking of qualification POs to ensure seamless operations.
Reporting and Weekly Updates
- Partner with the sales leader to prepare comprehensive weekly updates for management ensuring leadership is informed of account status and progress.
Meeting Management
- Organize and schedule both internal and external meetings coordinating logistics as necessary.
- Collect organize and distribute meeting notes to all relevant parties for effective follow-up and action.
Supply Coordination
- Work with the Customer Operations team to prepare for lead and communicate during weekly supply update meetings.
External Customer Meeting Preparation and Market Knowledge
- Prepare thoroughly for external customer meetings ensuring all materials and information are ready relevant and accurate.
- Stay informed of market trends and competitive dynamics to maintain strong market and competition knowledge.
- Collaborate consistently with Internal Product Team leads to cultivate comprehensive expertise in the WD Roadmap products technologies and features.
Meeting and RFQ Management
- Organize and schedule both internal and external meetings efficiently.
- Collect organize and distribute meeting notes in a timely manner.
- Collaborate with the sales leader on quarterly RFQs for TLAs and CRU pricing.
Qualifications :
REQUIRED
- Minimum of 13 years of sales experience or an equivalent background.
- Demonstrated strong sense of urgency commitment and results orientation with a passion for winning and being a valuable team player.
- Willingness to travel as needed to fulfill job responsibilities.
SKILLS
- Excellent verbal and written communication skills to interact effectively with various stakeholders.
- Advanced computer skills with intermediate to advanced proficiency in Excel and PowerPoint considered a plus.
- Ability to work independently as a self-starter and adapt quickly to changing situations and priorities.
Additional Information :
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race color ancestry religion (including religious dress and grooming standards) sex (including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions) gender (including a persons gender identity gender expression and gender-related appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth) age national origin sexual orientation medical condition marital status (including domestic partnership status) physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.
Western Digital thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience we anticipate that the application deadline will be 04/08/2026 (3 months from posting) although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline we will update this posting with a new anticipated application deadline.
#LI-JS1
Compensation & Benefits Details
Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to Western Digital Ethics Helpline or email .
Remote Work :
No
Employment Type :
Full-time
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