Full Stack AI Software Engineer
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Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a Full Stack AI Engineer to build intelligent scalable and user-centric product experiences across our B2B SaaS this role you will work across the stack frontend backend and AI/ML-powered services to ship features that embed intelligence directly into workflows.
You will have a primary area of strength (frontend or backend) while being comfortable contributing across layers as needed. This role is ideal for engineers who enjoy turning data and models into real product outcomes not just experiments.
What Youll Do
- Design build and maintain end-to-end product features across frontend backend and AI services
- Develop AI-powered capabilities such as recommendations automation summarization classification or decision support
- Integrate LLMs and ML models into production systems with attention to performance reliability and cost
- Build and consume well-designed APIs and services that support scalable AI workflows
- Collaborate closely with Product Managers Designers and Data/ML partners to translate business problems into technical solutions
- Ensure high code quality through testing reviews and adherence to engineering best practices
- Debug and resolve complex issues across the stack including data model behavior and user experience
- Contribute to improving engineering standards tooling and developer experience within the team
Please note: This is a hybrid role that will be based in San Mateo CA and requires an in-office presence three days per week (Tuesday - Thursday).
Qualifications :
What Youll Bring
Core Engineering Skills
- 58 years of professional software engineering experience
- Strong experience in full stack development with depth in both:
- Frontend: React TypeScript modern UI frameworks or
- Backend: Java Python REST/gRPC distributed systems
- Solid understanding of system design data models and API contracts
- Experience working with cloud platforms (AWS GCP or Azure)
AI / ML Capabilities
- Hands-on experience integrating AI/ML models into production applications
- Practical experience with LLMs (e.g. prompt engineering RAG patterns evaluation cost/performance tradeoffs)
- Familiarity with ML concepts such as embeddings classification ranking or prediction (deep research background not required)
- Experience working with data pipelines feature stores or vector databases is a plus
Collaboration & Mindset
- Product-oriented mindset focused on user impact not just technical elegance
- Comfortable operating in ambiguous problem spaces and iterating toward solutions
- Strong communication skills and ability to work effectively in cross-functional teams
- Willingness to learn and adapt as AI technologies and product needs evolve
What Success Looks Like
- Independently delivers complex features with minimal supervision
- Owns components or services end-to-end from design to production support
- Makes sound technical decisions balancing speed quality and scalability
- Actively contributes to team discussions design reviews and code reviews
- Raises the bar on engineering quality without needing to be a people manager
Nice to Have
- Experience in B2B SaaS products with scale (multi-tenant enterprise or global users)
- Exposure to observability model monitoring and AI safety/guardrails
- Experience working in agile product teams shipping frequently to production
Additional Information :
The annual base salary range for this position is $216000 - $283000.
Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- Data Structures
- JavaScript
- Software Development
- Java
- Distributed Systems
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
