General information
Reference
009340 Publication start date
08/10/2025 Job description
GAP one
Post description
Major Account Customer HSC
Division
Head Office - GAP One
Title
Major Account Customer Hire & Sales Coordinator - Glasgow
Contract type
Permanent Full Time
Location
United Kingdom Scotland GAP ONE
Location
25 Tyndrum Street Glasgow G4 0JY
Vacancy contact last name
Easton
Vacancy contact first name
Lorraine
Vacancy contact email
Number of positions to be provided
1
Employment Details
Contract hours
40.25
About the role
The Role
Are you ready to bring your energy precision and people skills to a fast-paced coordination role at the heart of our Glasgow Head Office Youll be the key link between selected Major Account customers and GAP Groupensuring every hire and sale runs smoothly SLAs are met and timelines are never missed. From managing complex requests across multiple divisions to keeping communication sharp and service outstanding youll play a vital role in delivering the experience our customers rely on.
If youre highly organised detail-driven thrive in a busy team environment and take pride in delivering excellent servicethis could be the role for you.
What Youll Be Doing
Identifying additional hire needs to support customer projects and drive efficiency
Coordinating hire and sales activity across GAP divisions and external suppliers for Major Account customers
Handling high volumes of calls and emails with speed and professionalism meeting SLA response targets
Using CloudSuite ERP to process contracts quotations and ensure accurate pricing and plant availability
Managing customer enquiries off-hires and breakdowns with clear communication and attention to detail
Supporting rehire activity by sourcing equipment externally and negotiating best rates
Maintaining strong relationships with depots suppliers and account managers to keep operations running smoothly
About You
What Youll Bring
Youll bring a sharp eye for detail a calm approach under pressure and a commitment to great service along with:
Experience in a fast-paced admin or coordination roleideally in hire logistics or construction
Excellent communication skills and a collaborative mindset
Confidence using ERP or CRM systems to manage tasks and maintain accuracy
A proactive attitude and the ability to manage multiple priorities
A team-first approach and a focus on meeting deadlines
About Us
Youll be joining an industry leader thats growing and genuinely committed to your success backed by our core values of Communication One Team Dedication and Efficiency. At GAP were proud to be the UKs leading equipment hire providersupporting projects big and small across construction infrastructure events and more. With nearly 200 locations nationwide and a wide range of specialist divisions we offer exciting opportunities in everything from Plant and Tools to Lifting Survey Environmental and Event Services.
At GAP Group were a family-run business with over 50 years of experienceand we do things the right way. We invest in our people from day one offering tailored training clear development paths and a supportive culture that puts you first. As an independent company we make fast smart decisions that back our team 100%. Enjoy generous holidays Life Assurance and wellness support all while building a career that truly matters. If youre ready to feel valued and grow with us wed love to hear from you.
Ready to apply Submit your CV today and take the next step with GAP Group.
Were proud to be an Equal Opportunities employer and embrace the unique contributions each individual bringsregardless of gender age disability race sexual orientation religion or background. We promote inclusivity respect and good working practices to help every employee thrive and perform at their best.
Required Experience:
IC
General information Reference 009340 Publication start date 08/10/2025 Job descriptionGAP onePost descriptionMajor Ac...
General information
Reference
009340 Publication start date
08/10/2025 Job description
GAP one
Post description
Major Account Customer HSC
Division
Head Office - GAP One
Title
Major Account Customer Hire & Sales Coordinator - Glasgow
Contract type
Permanent Full Time
Location
United Kingdom Scotland GAP ONE
Location
25 Tyndrum Street Glasgow G4 0JY
Vacancy contact last name
Easton
Vacancy contact first name
Lorraine
Vacancy contact email
Number of positions to be provided
1
Employment Details
Contract hours
40.25
About the role
The Role
Are you ready to bring your energy precision and people skills to a fast-paced coordination role at the heart of our Glasgow Head Office Youll be the key link between selected Major Account customers and GAP Groupensuring every hire and sale runs smoothly SLAs are met and timelines are never missed. From managing complex requests across multiple divisions to keeping communication sharp and service outstanding youll play a vital role in delivering the experience our customers rely on.
If youre highly organised detail-driven thrive in a busy team environment and take pride in delivering excellent servicethis could be the role for you.
What Youll Be Doing
Identifying additional hire needs to support customer projects and drive efficiency
Coordinating hire and sales activity across GAP divisions and external suppliers for Major Account customers
Handling high volumes of calls and emails with speed and professionalism meeting SLA response targets
Using CloudSuite ERP to process contracts quotations and ensure accurate pricing and plant availability
Managing customer enquiries off-hires and breakdowns with clear communication and attention to detail
Supporting rehire activity by sourcing equipment externally and negotiating best rates
Maintaining strong relationships with depots suppliers and account managers to keep operations running smoothly
About You
What Youll Bring
Youll bring a sharp eye for detail a calm approach under pressure and a commitment to great service along with:
Experience in a fast-paced admin or coordination roleideally in hire logistics or construction
Excellent communication skills and a collaborative mindset
Confidence using ERP or CRM systems to manage tasks and maintain accuracy
A proactive attitude and the ability to manage multiple priorities
A team-first approach and a focus on meeting deadlines
About Us
Youll be joining an industry leader thats growing and genuinely committed to your success backed by our core values of Communication One Team Dedication and Efficiency. At GAP were proud to be the UKs leading equipment hire providersupporting projects big and small across construction infrastructure events and more. With nearly 200 locations nationwide and a wide range of specialist divisions we offer exciting opportunities in everything from Plant and Tools to Lifting Survey Environmental and Event Services.
At GAP Group were a family-run business with over 50 years of experienceand we do things the right way. We invest in our people from day one offering tailored training clear development paths and a supportive culture that puts you first. As an independent company we make fast smart decisions that back our team 100%. Enjoy generous holidays Life Assurance and wellness support all while building a career that truly matters. If youre ready to feel valued and grow with us wed love to hear from you.
Ready to apply Submit your CV today and take the next step with GAP Group.
Were proud to be an Equal Opportunities employer and embrace the unique contributions each individual bringsregardless of gender age disability race sexual orientation religion or background. We promote inclusivity respect and good working practices to help every employee thrive and perform at their best.
Required Experience:
IC
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