Director, GTM Technology

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.

Were headquartered in Framingham Massachusetts but we have 3 office locations globally including locations in Sweden and India. Weve grown significantly since our founding in 2011 and have expanded our global client base to 2400.

Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.

We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.

As the Director of GTM Technology you will lead the strategy architecture and execution of the technology ecosystem that powers our go-to-market engine across Marketing Sales Customer Success and Partnerships. This critical leadership role blends technical expertise operational rigor and business acumen to ensure our systems data and workflows scale with the companys high growth trajectory.

You will oversee our GTM tech stack end-to-enddriving integration excellence workflow automation data governance and cross-functional alignment. This role is ideal for a systems-minded data centric leader who thrives at the intersection of technology and revenue strategy and who is passionate about enabling teams with best-in-class tools and insights.

Key Responsibilities

1. GTM Systems Strategy & Architecture

• Own the vision roadmap and governance of the full GTM technology ecosystem including CRM platforms (Salesforce) marketing automation (Hubspot) sales engagement (SalesLoft & Nooks) customer success platforms and analytics tools (Databricks & Tableau).
• Design scalable system architectures that support multi-product multi-segment go-to-market motions.
• Evaluate procure and implement technologies that enhance efficiency data quality and revenue performance.

1. Technology Implementation & Optimization

• Lead the build configuration and ongoing optimization of core systems to support lead management pipeline execution forecasting renewals and customer lifecycle visibility.
• Establish and enforce best practices for system use documentation and change management.
• Partner with enablement teams to train users and ensure adoption of new tools and workflows.

1. Workflow Automation & Integrations

• Coordinate with IT Sys Admins to architect and deploy automated workflows that reduce manual effort and increase accuracy (e.g. lead routing enrichment account scoring sales handoffs).
• Ensure all systems operate cohesively to deliver seamless end-to-end GTM processes.

1. Data Governance Quality & Insights

• Establish data governance standards to ensure cleanliness consistency and compliance across the GTM tech stack.
• Oversee data pipelines and enrichment workflows using tools like ZoomInfo Gong RingLead and DemandTools.
• Partner with RevOps and lead Analytics teams to deliver accurate dashboards and reporting that drive strategic decisions.

1. Cross-Functional Leadership & Collaboration

• Act as the primary technical liaison between Sales Marketing IT Customer Success Product and Finance.
• Translate business requirements into scalable technical solutions and project plans.
• Lead cross-functional initiatives that improve funnel conversion pipeline visibility forecasting accuracy and customer lifecycle efficiency.

1. Process Innovation & Continuous Improvement

• Identify operational bottlenecks and build long-term scalable solutions to eliminate friction in GTM execution.
• Stay current on emerging AI automation and data technologies and champion their thoughtful adoption.
• Drive a culture of experimentation measurement and process excellence.

Qualifications

Technical Expertise

• 8 years of experience in GTM Systems RevOps SalesOps MarketingOps or related roles supporting high-growth B2B tech companies.
• Advanced understanding with CRM platforms (Salesforce preferred) including schema design automation flows validation rules and packaging.
• Experience with API-based integrations data transformation and scripting languages (SQL Python or JavaScript).
• Familiarity with marketing automation systems (Marketo HubSpot) sales engagement tools (Outreach SalesLoft Gong) and customer success platforms (Gainsight Totango).

Business & Operational Acumen

• Deep understanding of the B2B SaaS revenue lifecycle from top-of-funnel marketing to sales execution to renewal/expansion motions.
• Proven ability to align technology solutions with business strategy and GTM objectives.
• Strong analytical skills and experience supporting data-driven decision making dashboard creation and automation and deriving insights.

Leadership & Project Management

• Demonstrated ability to lead cross-functional initiatives and manage a team of system administrators engineers or technical specialists.
• Exceptional communication skills with the ability to translate complex technical concepts for non-technical stakeholders.
• Strong project management and organizational skills with experience delivering large-scale system implementations or re-architectures.

What Success Looks Like

• A unified scalable GTM tech stack that delivers accurate timely data and supports rapid growth.
• Reduced manual work through intelligent automation and integrations.
• High adoption and satisfaction among GTM teams with the tools and processes provided.
• Improved lead flow pipeline visibility forecasting accuracy and revenue efficiency across the business.
• Clear alignment between systems data and the companys strategic go-to-market objectives.

Compensation and Benefits:
The salary range for this position is $149000 $277000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience skills and qualifications.

This role is also eligible toparticipatein the companys annual bonus program subject to individual and company performance.

All employees receive standard benefits including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.

Why we love Definitive and why you will too!

• Industry leading products
• Work hard and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares our community service group gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.

-Business Development Manager

Great team. Amazing growth. Employees are treated very well.

-Research Analyst

I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.

-Profile Analyst

If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.

If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!

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Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @ email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications please reach out to to confirm your status in the application process.