Vulnerable Adult Investigations Manager – Vice President

The mission of theGlobal Security (GS) team is the protection of the firms people and assets ensuring the safety and soundness of JPMorgan Chases business operations throughout the world. GS works to minimizedisruptionandthreatsthat undermine our businesses ability to serve our customers bystaying in frontof external and internal risksscreeningall new employees protecting our franchises when needed with thorough investigationsensuring the safetyof business travelers and working tokeep our businessesopen during extraordinary situations from weather disruptions to local protests.

As a manager on theGS Vulnerable AdultInvestigations team the incumbent will supervise and direct the activities of a team of investigators and perform investigations of elder/ vulnerable adult financial exploitation. You will be focused on root cause analysis quantifying risk and ensuring compliance with the GS Vulnerable Adult Investigations Procedure then communicating those findings to management in a fashion that prompts them to initiate systems process and procedural change to address the identified areas of concern.

Job responsibilities:

• Manages the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures.
• Ensuring team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
• Works closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified..
• Works closely withAmericans with Disabilities Act(ADA) Compliance ADA
• Works effectively with JPMCs technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them.
• Maintains strong liaison and working relationships with all federal state and local law enforcement and regulatory agencies including international enforcement agencies.
• Ensures to incorporate feedback from Investigators to identify credible actionable intelligence.

Required qualifications capabilities and skills:

• Bachelors degree in Criminal Justice Business related field or work experience
• 10 years of experience in financial fraud investigations or related law enforcement
• Advanced understanding of fraud and risk working with internal management and acting as a liaison with the law enforcement community at the local state federal and international levels
• Abilityto manage staff and/or work remotely asthe businessmodel hasthe teamspread across diverse geographies
• Ability to coordinate work with and gain the trust of business stakeholders technical resources and third-party vendors
• Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements
• Excellent written and verbal communication skills are required

Preferred qualifications capabilities and skills:

• JD or MBA
• Industry recognized certifications such as CFE PCI etc. are preferred
• Court room testimony experience

JPMorgan Chase & Co. one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the worlds most prominent corporate institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable accordance with applicable law we make reasonable accommodations for applicants and employees religious practices and beliefs as well as any mental health or physical disability needs.

The health and safety of our colleagues candidates clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6200 locations globally based on our operational policies maintenance protocols stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firms current COVID-19 or other infectious disease health and safety requirements including local requirements. Requirements include sharing information including your vaccine card in the firms vaccine record tool and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans