About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming manual work that gets in the way of real work our tools automate everything from travel bookings to expenses invoice processing and more. By eliminating this shadow work that wastes hours erodes morale and saps innovation were on a mission to power real work with real impact.
Were trusted by more than 10000 companies worldwide including Wise On Running Breitling and Fabletics and were tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.
Founded in 2015 Perk has grown into a global company of more than 1800 people across 12 offices globally with headquarters in London and Boston. We combine innovation control and simplicity to transform how businesses work and how people feel at work.
At Perk were driven by our values like being an owner delivering a 7-star experience and working as one team. We value curiosity purpose and mindset not just knowledge to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work wed love you on the team.
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The role:
Perk is at a pivotal moment of growth and innovation. Following our acquisition of the spend management platform Yokoy we are creating a seamless all-in-one solution for business travel and expenses. We are looking for an experienced German-speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the DACH region.
In this role you will manage a portfolio of our largest accounts ensuring their success while driving growth and adoption of our expanding product suite. You will thrive in a dynamic environment taking a proactive hands-on approach to build deep relationships and establish yourself as a trusted advisor.
What you will do:
Own and nurture a portfolio of enterprise accounts establishing yourself as the primary strategic contact and building strong relationships with key decision-makers.
Become a trusted advisor by gaining a deep understanding of your clients business objectives challenges and travel programs.
Drive revenue growth by systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio.
Deliver strategic business reviews to senior stakeholders leveraging data analytics to provide actionable insights and demonstrate the value of Perk.
Master the entire Perk product suite including the newly acquired Yokoy spend management solution to effectively consult with clients on best practices.
Act as the voice of the customer internally collaborating with Product Support and Onboarding teams to ensure a seamless client experience and smooth product rollouts.
Proactively identify and solve complex challenges for your clients developing scalable solutions to ensure long-term satisfaction and retention.
What you need:
Native or near-native proficiency in German and fluency in English.
Proven experience in Enterprise Account Management Customer Success or a similar strategic client-facing role preferably within SaaS Travel Tech or Fin Tech.
A strong track record of meeting and exceeding retention and revenue targets.
Excellent communication and presentation skills with the confidence to engage with C-level executives.
Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations.
Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts.
Who you are:
Customer-Obsessed: You are empathetic and genuinely dedicated to helping your clients succeed.
A Strategic Thinker: You can see the bigger picture anticipate client needs and align them with product capabilities.
A Team Player: You are collaborative trustworthy and prioritize the success of the team and the company.
Results-Oriented: You are focused and determined with a clear ability to prioritize high-impact activities that drive results.
A Lifelong Learner: You actively seek and incorporate feedback to continuously improve.
Our Benefits
Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events including our spectacular annual summer party
Always feel supported with Spring Health our market-leading wellbeing partner providing fast comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks paid parental leave during your childs first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 Work from Anywhere days per year
Nurture your language skills with in real-life English Spanish and Catalan lessons
Follow your passions and take a four-week fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support
How We Work
At Perk we take an IRL-first approach to work where our team works together in-person 3 days a week. As such this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity productivity creativity and ultimately making us a great place to work.
For certain roles we can help with relocation from anywhere in the world English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base and we want to make sure the people behind our product reflect that. Were an equal opportunity employer which means youre welcome at Perk regardless of how you look where youre from or anything else that makes you well you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @ or @ our verified social media channels or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment training or fees request sensitive personal information such as bank details early in the process or communicate through unofficial apps like WhatsApp Telegram or Signal. If you receive a message claiming to be from Perk that seems suspicious please do not respond. Forward it to and we will confirm whether it is legitimate.
Required Experience:
Manager
TravelPerk offers the freedom travelers want, and the control companies need. Enjoy an industry-leading travel inventory, 24/7 support and easy booking.