Senior Manager, Sales Operations

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming manual work that gets in the way of real work our tools automate everything from travel bookings to expenses invoice processing and more. By eliminating this shadow work that wastes hours erodes morale and saps innovation were on a mission to power real work with real impact.

Were trusted by more than 10000 companies worldwide including Wise On Running Breitling and Fabletics and were tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.

Founded in 2015 Perk has grown into a global company of more than 1800 people across 12 offices globally with headquarters in London and Boston. We combine innovation control and simplicity to transform how businesses work and how people feel at work.

At Perk were driven by our values like being an owner delivering a 7-star experience and working as one team. We value curiosity purpose and mindset not just knowledge to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work wed love you on the team.

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The Role

As we scale and mature our Revenue Operations team we are now looking for a Senior Manager Sales Operations to lead our Sales Operations team. This is a critical leadership role responsible for driving operational excellence across the sales funnel from lead to signature ensuring our processes playbooks and data are optimized to maximize growth.

What will you be doing

As Senior Manager Sales Operations you will:

• Lead & Develop a High-Performing Team: Manage coach and grow a team of 46 Sales Operations professionals fostering a culture of accountability ownership and continuous improvement.

• Own the Sales Funnel: Oversee the operational effectiveness of the full sales funnel from lead to signature across partnerships SDR (prospecting and qualification) and AE (sales execution) teams - for New Business and Expansion sales motions.

• Process Design & Optimization: Build implement and continuously improve sales processes to support SMB Mid-Market and Enterprise sales motions with varying velocity and complexity. Build scalable processes for a global sales organisation of 200 sellers.

• Implement Sales Methodology: Partner with Sales Enablement to roll out and operationalize a standardized sales methodology embedding it into processes systems playbooks and cadences to drive consistent execution.

• Drive Funnel Performance: Partner with Sales Leadership to improve rep efficiency pipeline generation conversion rates deal velocity and win rates.

• Establish Sales Cadence: Design implement and optimise sales operating rhythms for SDR and AE teams including pipeline reviews forecast calls and business reviews.

• Enable Consistent Execution: Develop and enforce sales playbooks ensuring process adherence data hygiene and integrity across the funnel.

• Cross-Functional Alignment: Act as the connective tissue between:

  • Sales & Marketing (partnering with Marketing Operations to ensure seamless lead flow and alignment on pipeline creation)

  • Sales & Post-Sales (partnering with Post-Sales Operations to ensure smooth handoffs and consistent customer experience)

• Partner with Revenue Systems: Define business requirements and collaborate with our Revenue Systems team to ensure tools and technology are aligned with sales needs.

• Stakeholder Management: Engage and influence senior stakeholders (VPs FLMs) with data-driven insights and operational recommendations.

• Hands-On Leadership: Operate as both a leader and an individual contributor rolling up your sleeves to own and deliver key initiatives while setting the standard for excellence.

What will you need to succeed

• Proven Experience: 7 years in Revenue Operations or Sales Operations within a B2B SaaS scale-up with deep expertise in scaling global sales organizations.

• Leadership Skills: 3 years managing and developing high-performing RevOps teams.

• Process Builder: Track record of designing implementing and optimizing sales processes (New Business and Expansion) from the ground up with strong focus on scalability. Deep understanding of end-to-end GTM processes and handoffs from Marketing to Sales and to Customer Success.

• Sales Methodology: Experience implementing and embedding a sales methodology in partnership with Sales Enablement to drive consistency and effectiveness.

• Funnel Expertise: Deep understanding of GTM funnel dynamics (lead to signature into post-sales) and proven ability to drive improvements in pipeline creation conversion deal velocity win rates revenue growth and retention.

• Multi-Motion and Multi-Product Experience: Experience supporting both SMB/high-velocity and MM/ENT/complex sales motions across multi-product lines

• Stakeholder Management: Comfortable partnering with senior sales leaders (VPs to frontline managers) to influence strategy and execution.

• Data-Driven Mindset: Strong analytical skills with the ability to translate data into actionable insights and recommendations.

• Cross-Functional Collaboration: Experience working closely with Marketing Ops and Post-Sales Ops to ensure alignment and handoff excellence.

• Tools & Systems Knowledge: Strong familiarity with Salesforce and related RevOps tech stack (Outreach Gong etc.); able to translate business needs into technical requirements for systems teams.

• Hands-On Operator: Willingness to get into the details own outcomes and lead by example.

TravelPerk doesnt require academic studies for this position. We select based on experience and potential not credentials.

What you will get in return - Our Benefits

• A competitive compensation package including equity options in TravelPerk;

• 25 days annual leave plus bank holidays;

• Company Pension Plan with Aviva;

• Private medical insurance from Bupa;

• Life insurance with Zurich;

• Income Protection Wellbeing App with Unum;

• Access to voluntary dental insurance through Bupa;

• Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus;

• Discounts on 12-month gym memberships with GymFlex;

• Spring Health - Get access to 12x therapy & 12x coaching sessions per year! - a mental health support tool with access to therapists year round;

• Access to a wide variety of discounts and rewards;

• Unforgettable TravelPerk events including our spectacular annual summer party;

• Parental leave: 12 to 16 weeks based on eligibility factors;

• 16 paid hours per year to volunteer for a cause of your choice;

• A Work from anywhere in the world allowance of 20 working days per year.

• Exponential growth opportunities

How We Work

At Perk we take an IRL-first approach to work where our team works together in-person 3 days a week. As such this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity productivity creativity and ultimately making us a great place to work.

For certain roles we can help with relocation from anywhere in the world English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base and we want to make sure the people behind our product reflect that. Were an equal opportunity employer which means youre welcome at Perk regardless of how you look where youre from or anything else that makes you well you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @ or @ our verified social media channels or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment training or fees request sensitive personal information such as bank details early in the process or communicate through unofficial apps like WhatsApp Telegram or Signal. If you receive a message claiming to be from Perk that seems suspicious please do not respond. Forward it to and we will confirm whether it is legitimate.

Required Experience:

Senior Manager