TRIO Student Support Services Academic Success Coach (SSS)

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information work experience and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed the software is intelligent but you need to verify that the data is accurate.
• In the My Experience section you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV as well as all other supporting documentation in the My Experience section of your application.

Job Description

SUMMARY:

Reporting to the Director of Trio SSS Star program the SSS Academic Success Coach supports the overall day-to-day administration of the SSS Program and the implementation of an intentional enrollment management framework that directs scholars from prospects to alumni status. Responsibilities include: Advising academic support skill building data management and recruitment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist the Director in the development of the mission strategic goals and day-to-day administration for SSS including the annual review of staffing recruitment enrollment year-round programming and all policies and procedures.

• Coordinate aspects of SSS Program including the academic and social advising of scholars and targeted initiatives and programs related to learning retention and satisfaction.

• Coordinate the recruitment of eligible scholars in conjunction with internal and external partners.

• Assist in monitoring of the academic/career planning progress of scholars through the use of progress reports and alerts

• Assist in the development of key partnerships with external constituents (feeder schools churches non-profit organization etc.) and act as liaison to University partners offices in support of SSS initiatives programs and services.

• Support the completion of annual reporting assessment and evaluation and compilation of scholar rosters and agreements in compliance with university and state federal regulations.

• Train supervise and evaluate SSS part-time hires graduate assistants interns and student workers.

• Assist in conducting assessment and utilize data compiled from standardized assessment tools and in-house data collection to ensure current programs and services are achieving established goals and objectives related to scholar learning retention and satisfaction.

• Perform other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

:

• Bachelors degree from an accredited college or university.

• A minimum of two years of full-time experience in higher education related support services

• Experience working with first-generation low income self-identified documented disabilities scholars.

• Strong analytical data management skills and attention to detail.

• Excellent written and oral communication skills.

• Excellent interpersonal skills problem solving skills and ability to work as part of a team.

• Demonstrated knowledge and competency working with Google and Microsoft Office (Word Excel and Outlook).

PREFERRED:

• Masters degree from an accredited college or university.

• Experience coordinating college programs or activities for academically at-risk student populations.

• Previous experience working with TRIO SSS or similar state or federally funded programs.

• Ability to advocate for students and connect them with appropriate resources.

• Ability to develop working relationships with the various college departments and divisions;

• Strong sense of commitment and ethics; ability to maintain confidentiality.

• Proficiency with use of technology and various database management systems a plus (Canvas Blumen Navigate Banner etc.).

PROCEDURE FOR CANDIDACY:
Applicants should include a resume and cover letter describing how their background skills and education match the needs of the University. When applying please take a moment to carefully read and follow the steps in the application instructions.

Salary Range

The position may also be eligible for comprehensive benefits including health insurance retirement plans and tuition assistance. For further details please visit:

Montclair State University considers factors such as but not limited to scope and responsibilities of the position candidates relevant work experience education skills and internal equity when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is withina CBU will be determined in accordance with contractual provisions.

Department

Position Type

Contact Information:

For questions or concerns please contact Human Resources Workday Recruiting Support at (Option 2) or email talent@.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged committed to democracy and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at
IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details please visit: