Senior Product Manager, Buyer Experience

Detroit, MI - USA

Monthly Salary: $ 100000 - 115000

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Help empower our global customers to connect to culture through their passions.

Why Youll Love This Role

StockX is building the most trusted data-driven marketplace in the world and buyer experience is where that trust either compounds or erodes. As a Senior Product Manager Buyer Experience your mission is to use data experimentation and applied AI to make StockX feel unmistakably personal intelligent and reliable for every buyer.

This role exists to move the buyer experience from static and reactive to adaptive and predictive. Youll lead product strategy at the intersection of personalization trust and conversion using machine learning behavioral signals and rigorous measurement to drive meaningful business impact. Your work will directly influence GMV conversion repeat purchase and buyer lifetime value at global scale.

What Youll Do

Buyer Experience & Personalization Vision: Own the product vision and roadmap for core buyer-facing experiences that drive purchase confidence and conversion with personalization as a first-class capability rather than a layer on top.
AI & Data-Driven Product Strategy: Partner closely with Marketing Business teams Data Science and Analytics to define and operationalize personalization strategies using machine learning models behavioral signals and buyer segmentation.
Translate complex data insights into clear product bets that improve buyer relevance pricing confidence messaging clarity and decision-making at the point of purchase.
Lead the evolution of experimentation frameworks to continuously test validate and scale buyer experience improvements.
Collaborate with Engineering to ensure personalization and AI-powered features are production-ready scalable and measurable.
Work cross-functionally with Engineering Trust Operations and Marketing to ensure AI-driven experiences reinforce transparency and marketplace integrity.
Establish clear success metrics and dashboards to evaluate impact and guide prioritization making tradeoffs grounded in business outcomes rather than intuition.
Act as a strong advocate for responsible explainable personalization that enhances trust and avoids dark patterns or buyer confusion.
Influence broader platform strategy by representing buyer needs and data-backed insights beyond your immediate roadmap.

How Youll Measure Success

You will help drive measurable improvements across key buyer and business metrics including but not limited to:

Conversion rate and funnel efficiency at the point of purchase.
Buyer repeat purchase rate and buyer lifetime value (LTV)Engagement and lift from personalized experiences (e.g. CTR adoption incremental GMV)
Buyer NPS and trust-related satisfaction signals
Experiment velocity and percentage of roadmap validated through testing
Accuracy coverage and business impact of personalization and recommendation models

About You

Bachelors degree in Business Computer Science Engineering or a related field; MBA a plus.
5 years of product management experience in eCommerce marketplaces or consumer technology.
Proven experience partnering with Data Science teams to ship ML-powered or algorithm-driven products.
Strong analytical fluency comfortable with experimentation design KPI definition and interpreting model outputs and tradeoffs.
Experience driving personalization recommendations ranking pricing or segmentation initiatives at scale.
Deep appreciation for trust transparency and ethical use of data in high-consideration purchases.
Able to lead through influence in cross-functional highly technical environments.
Motivated by mission-driven work and building intelligent systems that earn buyer trust over time.

Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation.

Pursuant to the Colorado Fair Pay Act the base salary range in Colorado for this position is $100000 to $115000 plus opportunities for benefits (e.g. medical dental) equity and discretionary bonuses. Compensation in other geographies may vary.

About StockX

StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers apparel accessories electronics collectibles trading cards and more. StockXs powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand adidas Nike Supreme BAPE Off-White Louis Vuitton Gucci; collectibles from brands including LEGO KAWS Bearbrick and Pop Mart; and electronics from industry-leading manufacturers Sony Microsoft Meta and Apple. Launched in 2016 StockX employs 1000 people across offices and verification centers around the world. Learn more at .

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Required Experience:

Senior IC

Help empower our global customers to connect to culture through their passions.Why Youll Love This RoleStockX is building the most trusted data-driven marketplace in the world and buyer experience is where that trust either compounds or erodes. As a Senior Product Manager Buyer Experience your miss...

Help empower our global customers to connect to culture through their passions.

Why Youll Love This Role

What Youll Do

Buyer Experience & Personalization Vision: Own the product vision and roadmap for core buyer-facing experiences that drive purchase confidence and conversion with personalization as a first-class capability rather than a layer on top.
AI & Data-Driven Product Strategy: Partner closely with Marketing Business teams Data Science and Analytics to define and operationalize personalization strategies using machine learning models behavioral signals and buyer segmentation.
Translate complex data insights into clear product bets that improve buyer relevance pricing confidence messaging clarity and decision-making at the point of purchase.
Lead the evolution of experimentation frameworks to continuously test validate and scale buyer experience improvements.
Collaborate with Engineering to ensure personalization and AI-powered features are production-ready scalable and measurable.
Work cross-functionally with Engineering Trust Operations and Marketing to ensure AI-driven experiences reinforce transparency and marketplace integrity.
Establish clear success metrics and dashboards to evaluate impact and guide prioritization making tradeoffs grounded in business outcomes rather than intuition.
Act as a strong advocate for responsible explainable personalization that enhances trust and avoids dark patterns or buyer confusion.
Influence broader platform strategy by representing buyer needs and data-backed insights beyond your immediate roadmap.

How Youll Measure Success

You will help drive measurable improvements across key buyer and business metrics including but not limited to:

Conversion rate and funnel efficiency at the point of purchase.
Buyer repeat purchase rate and buyer lifetime value (LTV)Engagement and lift from personalized experiences (e.g. CTR adoption incremental GMV)
Buyer NPS and trust-related satisfaction signals
Experiment velocity and percentage of roadmap validated through testing
Accuracy coverage and business impact of personalization and recommendation models

About You

Bachelors degree in Business Computer Science Engineering or a related field; MBA a plus.
5 years of product management experience in eCommerce marketplaces or consumer technology.
Proven experience partnering with Data Science teams to ship ML-powered or algorithm-driven products.
Strong analytical fluency comfortable with experimentation design KPI definition and interpreting model outputs and tradeoffs.
Experience driving personalization recommendations ranking pricing or segmentation initiatives at scale.
Deep appreciation for trust transparency and ethical use of data in high-consideration purchases.
Able to lead through influence in cross-functional highly technical environments.
Motivated by mission-driven work and building intelligent systems that earn buyer trust over time.

About StockX

Required Experience:

Senior IC

Key Skills

Purchasing
Sourcing
Procurement
HR Sourcing
SAP
Supply Chain Experience
ERP Systems
negotiation
Materials Management
Manufacturing
MRP
Contracts

Apply Now

About Company

StockX

Buy and sell the hottest sneakers including Adidas Yeezy and Retro Jordans, Supreme streetwear, trading cards, collectibles, designer handbags and luxury watches.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click