Student Support Coordinator

• Serve as the Accuplacer Administrator
• Process incoming and outgoing mail for the Nelson Online office
• Maintain accurate records of Accuplacer utilization and revenue
• Manage student conversion applications
• Manage student workers schedules training and job responsibilities
• Manage weekly prayer list emails and student prayer cards
• Manage incoming calls and emails to the Nelson Online Office
• Document all emails and student interactions in Slate
• Assist guests who enter the Nelson Online Office
• Assist Nelson Online with special projects and events as needed
• Assist online students through the Course Selection and Bill Approval process
• Assist online Strategies for Student Success (S3) instructors follow up with new students.
• Assist with scheduling as assigned by the Assistant Dean for Nelson Online Student Support
• Assist with Student Care communications and follow-up
• Assist with the development of new Nelson Online retention strategies
• Assist with the creation maintenance and compilation of Nelson Online data

• Committee membership as assigned.

• Committed follower of Jesus Christ
• High School graduate Bachelors degree preferred
• Ability to manage and lead others as assigned
• Ability to work together as a part of a team
• Ability to work in a fast-paced environment
• Ability to pay attention to details
• Ability to protect the privacy of education records
• Ability to serve guests consistently and efficiently
• Ability to work professionally and courteously with students faculty staff and the public
• Creative and able to see new ideas through to completion
• Experience using general office software
• High level of organizational skills
• High level of telephone communication skills
• High level of computer skills
• High level of initiative and self-motivation

Nelson University (formerly Southwestern Assemblies of God University) is a vibrant private Christian university located just 30 minutes south of the Dallas/Fort Worth Metroplex in Waxahachie. Founded in 1927 the university now offers over 70 associate bachelors masters and doctoral degrees available on campus and online.

As an evangelical Christian institution rooted in Biblical truth Nelson University fosters a Spirit-empowered community where faculty staff and students are encouraged to live out their faith with purpose and integrity. We are passionate about equipping our team members to make a meaningful impact in both personal and professional spheres embodying values that inspire and transform.

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