Primary Duties & Responsibilities:
Works with customers to develop requirements for network services and then to design cost-effective secure and reliable solutions to meet those requirements.
Prepares and maintains detailed network documentation both for networking team and end users.
Configures and manages central network components (including network firewalls Site to Site VPN firewalls and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules.
May serve as team leader for more junior-level analysts.
Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon.
Works with SOC to establish policies and procedures for managing the network.
Stays current with new technologies with a focus on routing switching wireless and security technology.
Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or a table
Equipment
Office equipment
Education:
Bachelors degree or combination of education and/or experience may substitute for minimum education.
Certifications/Professional Licenses:
Work Experience:
Skills:
Drivers License:
Candidate will have extensive knowledge with routing (BGP EIGRP OSPF) switching (VLANs Spanning Tree) and network firewalls to include Cisco ASA Cisco Secure Firewall and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management.
Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates monitoring threat logs and managing GlobalProtect VPN software.
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Work Experience:
Skills:
Customer Service Leadership Communication Negotiation Network Infrastructures Organizational Planning Project Administration Technical Consulting Technical Solution Design Technical Support Technology Solution DeliveryFor frequently asked questions about the application process please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Required Experience:
IC