Aftermarket Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Were Hiring for an Aftermarket Sales Representative (Transport)

If you are excited and passionate about helping #LetsSolveWater consider joining our team today! Xylem Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the worlds most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem you will have the opportunity to solve water by participating in our paid Volunteer Program Xylem Watermark!

The Role: Xylem seeks an Aftermarket Sales Representative (Transport) for the Indianapolis area to support our Flygt brand. This position is part of a passionate team dedicated to providing legendary customer service and supporting company goals by optimizing our commercial team acting as One Company and driving revenue and profitability. The role requires strong interpersonal and communication skills for effective collaboration with external customers and Xylem departments.

Essential Functions:

• Develop deep technical understanding of Xylem-Flygt Transport products and applications.
• Provide Aftermarket replacement and retrofit product selections including conversion kits and develop related quotations.
• Deliver pre- and post-sales technical and commercial support including basic Application Engineering for the design and proposal of systems and aftermarket solutions.
• Review specifications to identify and facilitate pre-bid requirements.
• Execute follow-up work including product selection solicitation of vendor quotes and customer quotation development.
• Manage projects for new jobs with an emphasis on technically complex Transport projects.
• Provide full-range support including schedule oversight communication with Xylem departments and customers technical manual creation and order execution based on contract specifications.
• Respond timely to internal and external inquiries regarding technical requests order status product availability and pricing.
• Proactively notify customers of order status changes and resolve issues effectively.
• Utilize CRM quotation and ERP tools daily to maintain accurate data and support customer interactions.
• Conduct municipality and contractor touch calls to investigate potential opportunities and communicate Xylems value proposition.
• Participate in trade shows job site startups troubleshooting and customer product education.
• Lead or participate in special projects to improve processes create best practices or support regional Xylem initiatives.
• Provide education and training on software tools and process flows to Technical Inside Sales or other support positions.
• Handle overflow tasks from other local or regional sales support positions including technical support and order fulfillment to ensure a legendary customer experience.

Minimum Qualifications:

• Five years of commercial sales field service or business development experience in the Industrial Water or Wastewater industries.
• Superior customer service interpersonal and presentation skills.
• Thorough understanding of pump systems troubleshooting and the benefits of solid service practices.
• Significant experience with submersible pumps mixers and pump systems (strongly preferred).
• General knowledge of control schematics PLCs and monitoring devices (a plus).
• Proficiency in Microsoft Office (Word PowerPoint Excel) and CRM platforms.

Day in the Life:

• Environment: A mix of office customer job sites and shop environments. Occasional exposure to job site conditions e.g. gas fields petrochemical refineries mills mines construction sites industrial/power plants wastewater treatment plants etc.; occasional exposure to shop noise and fumes.
• Physical/Travel: Ability to safely operate a company vehicle for extended periods in all weather conditions. Requires the ability to lift up to 70 lbs.
• Schedule: Standard 40-hour week with travel requirements up to 50%.

Compensation & Benefits:

• Salary: Estimated range of $65000 to $85000 plus bonus dependent on skills and experience.
• Benefits: Competitive package including Medical Dental Vision 401(k) with company match paid time off and tuition reimbursement.

At Xylem we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination harassment of any kind and does not discriminate in employment based on race color religion sex or sexual orientation (including pregnancy and gender identity) national origin political affiliation marital status medical conditions or disability genetic information age or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the worlds water challenges through developing new technologies and services that will improve the way water is used conserved and re-used in the future is central to our work. Our products and services move treat analyze monitor and return water to the environment in public utility industrial residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering network technologies and advanced analytics solutions for water electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties responsibilities and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-DH1

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.