Director of Service Design and Commissioning
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About us
Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit Christian organisation we provide expert aged care home care dementia care and palliative care. Mission-led we build passionate teams who support older people through lifes most difficult circumstances.
With over 90 years of experience were known for our relationship-based approach. Whether its in our homes hospitals or the community we bring skill empathy and innovation to every moment of care.
Its not just care. Its HammondCare.
About the role
The Director of Service Design and Commissioning leads the strategic planning and delivery of new and expanded healthcare services across HammondCares service development pipeline. This pivotal role ensures that all servicesincluding palliative care older persons mental health ambulatory care aged care dementia care and seniors livingare fully operational safe compliant and sustainably resourced. It also guarantees seamless integration with home care and seniors living services to provide a connected high-quality care experience.
The role works in close partnership with HammondCares enabling functions including the Property & Capital Works teamresponsible for design and constructionto ensure operational commissioning requirements are fully aligned. Key areas of focus include service design workforce readiness policy and procedure development clinical model implementation FF&E and medical equipment activation digital integration regulatory approvals change management and transition-to-service planning.
The Director of Service Design & Commissioning provides strategic oversight of commissioning new services including staged relocations temporary decant strategies and post-occupancy evaluations. This oversight drives continuous improvement in care delivery and ensures services remain safe efficient and responsive to community needs.
Key Responsibilities
Commissioning Strategy & Governance
Service Design & Operational Readiness
Regulatory Accreditation & Clinical Safety
Workforce Training & Change Management
FF&E and Medical Equipment Activation
Digital & Building Interfaces
Transition Planning & Go-Live
Financial & Commercial
Stakeholder & External Partnerships
Risk Schedule & Quality Assurance
A detailed position description can be requested from
About you
Demonstrated commitment to engage with and uphold HammondCares Christian Mission Motivation and Mission in Action.
Minimum 10 years experience in healthcare operations service commissioning or service transformation within hospital sub-acute aged care or seniors living environments.
Proven track record in leading operational commissioning and readiness for new or expanded health services including complex multi-site programmes.
Deep understanding of models of care for palliative care dementia care and seniors living including associated clinical governance safety standards and regulatory frameworks.
Exceptional ability to engage and influence diverse stakeholdersclinical operational regulatory and communitywith strong communication negotiation and change management skills.
Demonstrated capability in workforce planning training programme design FF&E and medical equipment activation and ICT/digital health enablement.
Strong skills in developing and managing commissioning budgets cost profiles and recurrent operating expenditure planning.
Robust risk management and programme planning skills including experience in readiness gates audits and governance reporting.
Ability to mentor and lead multi-disciplinary teams establish super-user networks and chair commissioning committees to drive collaboration and excellence.
Ready to make a change Apply Now
Closing date of applications: 20th January 2026.
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves.
All short-listed applicants for these positions will be asked to consent to a criminal record check immunisation staff screening & vaccination compliance checks.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
