Customer Service Representative
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Job Location:
Keilor East - Australia
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
This position will require focus on SouthPac operations and it is based in Melbourne.
To perform day-to-day tasks being able to demonstrate a thorough understanding of our customers expectations and execute them with an appropriate sense of urgency attitude commitment and professionalism. You are required to be our customers a go-to person for all their freight forwarding needs.
In addition to this to perform tasks as requested assisting in general customer service duties both internally and externally while applying the company standards and processes.
Responsible for all aspects of the job to the Customer Service Representative.
KEY QUALIFICATIONS:
- Communication: As a Customer Service Representative you will proactively communicate with customers and you will commit to demonstrating the great care we have for all our customers.
- Relationship: You will establish meaningful personal and professional relationships with our customers.
- Information: You will take ownership of understanding and complying with Expeditors internal process by providing timely complete and accurate information.
Qualifications :
- Previous customer service experience in a freight forwarding industry of 3 years or more is a must.
- Proficient in Microsoft Office.
- Strong problem-solving organisational and interpersonal skills.
- Solid oral and written communication skills.
- General Mathematical knowledge dealing with Exchange Rates Foreign Currency and General Ledger codes.
- Full working right in Australia.
Additional Information :
- Employee Health: You and your health are important; Expeditors will support you with an attractive health insurance package
- Compensation Programs: Uniquely Expeditors our commissions and bonuses are industry leading
- Career and Personal Development: Developing you and your skills not only for todays role but for those in the future
- Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan
- Financial Security- Join Expeditors knowing that your job and financial security are safe from the effects of the global economy
- Employee Appreciation: As our greatest asset we understand the importance of showing our appreciation respect and acknowledging the value you bring through employee engagement
- Enhancement Leaders: Through utilizing technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
