Lead Engagement Manager Analytics & Insights (QSR / Restaurant Domain/Travel/Hospitality)
Location: New York City NY
Experience: 7 years
Domain Preference: QSR / Restaurant / Food Services / Travel & Leisure / Hospitality
Role Overview
We are seeking a seasoned Analytics & Insights Lead with a strong consultative mindset and experience in the QSR/restaurant domain. This role is highly client-facing and requires the ability to assess enterprise performance frameworks generate actionable insights and partner with executive and functional leaders to drive data-informed decision-making.
Key Responsibilities
- Lead end-to-end analytics and insights engagements for QSR/restaurant clients with a focus on enterprise performance management and decision support
- Conduct comprehensive as-is assessments of existing enterprise KPIs to evaluate relevance effectiveness and gaps
- Partner with executive leadership to define critical metrics for enterprise-level oversight and collaborate with functional leaders to cascade and operationalize KPIs across the organization
- Benchmark KPIs against QSR/restaurant industry best practices and peer organizations to identify improvement opportunities
- Define and implement a standardized KPI hierarchy spanning enterprise (executive) and functional domains such as Supply Chain Finance and Operations
- Collaborate with client teams to identify required data elements assess data availability and quality and ensure KPI feasibility
- Translate analytical findings into clear actionable insights and strategic recommendations
- Own client communication including executive readouts workshops and ongoing stakeholder engagement
- Develop and deliver crisp impactful presentations for senior audiences
- Collaborate with internal data engineering BI and data science teams to ensure high-quality delivery
- Support pre-sales activities including client interviews solution shaping and proposal development
- Define own and drive the analytics roadmap aligning data initiatives with business priorities and ensuring a clear path from data to measurable business impact
- Establish standard data analytics practices including governance reporting standards and insight generation frameworks to ensure consistency scalability and quality across analytics deliverables
Required Qualifications
- 7 years of experience in analytics insights BI or consulting roles
- Strong exposure to the QSR/restaurant or food services domain (preferred)
- Proven ability to define and operationalize KPI frameworks at an enterprise level
- Excellent communication and storytelling skills; comfortable presenting to senior leadership
- Strong consultative approach with the ability to influence and advise stakeholders
- Client-ready presence with experience leading executive discussions and interviews
- Experience with analytics and visualization tools (e.g. Tableau Power BI Looker)
Lead Engagement Manager Analytics & Insights (QSR / Restaurant Domain/Travel/Hospitality) Location: New York City NY Experience: 7 years Domain Preference: QSR / Restaurant / Food Services / Travel & Leisure / Hospitality Role Overview We are seeking a seasoned Analytics & Insights Lead wit...
Lead Engagement Manager Analytics & Insights (QSR / Restaurant Domain/Travel/Hospitality)
Location: New York City NY
Experience: 7 years
Domain Preference: QSR / Restaurant / Food Services / Travel & Leisure / Hospitality
Role Overview
We are seeking a seasoned Analytics & Insights Lead with a strong consultative mindset and experience in the QSR/restaurant domain. This role is highly client-facing and requires the ability to assess enterprise performance frameworks generate actionable insights and partner with executive and functional leaders to drive data-informed decision-making.
Key Responsibilities
- Lead end-to-end analytics and insights engagements for QSR/restaurant clients with a focus on enterprise performance management and decision support
- Conduct comprehensive as-is assessments of existing enterprise KPIs to evaluate relevance effectiveness and gaps
- Partner with executive leadership to define critical metrics for enterprise-level oversight and collaborate with functional leaders to cascade and operationalize KPIs across the organization
- Benchmark KPIs against QSR/restaurant industry best practices and peer organizations to identify improvement opportunities
- Define and implement a standardized KPI hierarchy spanning enterprise (executive) and functional domains such as Supply Chain Finance and Operations
- Collaborate with client teams to identify required data elements assess data availability and quality and ensure KPI feasibility
- Translate analytical findings into clear actionable insights and strategic recommendations
- Own client communication including executive readouts workshops and ongoing stakeholder engagement
- Develop and deliver crisp impactful presentations for senior audiences
- Collaborate with internal data engineering BI and data science teams to ensure high-quality delivery
- Support pre-sales activities including client interviews solution shaping and proposal development
- Define own and drive the analytics roadmap aligning data initiatives with business priorities and ensuring a clear path from data to measurable business impact
- Establish standard data analytics practices including governance reporting standards and insight generation frameworks to ensure consistency scalability and quality across analytics deliverables
Required Qualifications
- 7 years of experience in analytics insights BI or consulting roles
- Strong exposure to the QSR/restaurant or food services domain (preferred)
- Proven ability to define and operationalize KPI frameworks at an enterprise level
- Excellent communication and storytelling skills; comfortable presenting to senior leadership
- Strong consultative approach with the ability to influence and advise stakeholders
- Client-ready presence with experience leading executive discussions and interviews
- Experience with analytics and visualization tools (e.g. Tableau Power BI Looker)
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