BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.
Join a community-driven team supporting individuals and families in accessing public benefits resources and information. As a team member youll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health housing social services and more. Be part of a team creating real change in the Bronx community.
RESPONSIBILITIES
- Provide assistance to Family Workers in providing services to clients including intake engagement assessment referral service plan development advocacy counseling exit summaries and follow-up.
- Assist in monitoring and documenting client progress toward service plan goals.
- Conduct home visits and other fieldwork as required.
- Provide general clerical support including filing faxing typing photocopying and sorting mail.
- Answer telephones take messages and direct calls to the appropriate parties.
- Report to and meet with supervisor on a monthly basis.
- Complete program reports on a monthly basis or more frequently as required.
- Assist with special projects as assigned such as recruitment events or client activities.
- Enter client and program data into computer databases and other tracking systems.
- Gather information needed for proposals reports and program management including inventories incident reports fire drills and supply list.
- Ensure that attendance and all other data are submitted to the DYCD and BronxWorks Database (when available) in a timely fashion.
- Perform additional duties as assigned.
QUALIFICATIONS
- High school diploma or equivalent.
- One to two years relevant experience preferred.
- Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment.
- Proficiency in basic filing principles.
- Proficiency in English required; proficiency in a second language preferred.
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand walk or sit for long periods of time.
- Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
Required Experience:
Manager
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that ...
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.
Join a community-driven team supporting individuals and families in accessing public benefits resources and information. As a team member youll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health housing social services and more. Be part of a team creating real change in the Bronx community.
RESPONSIBILITIES
- Provide assistance to Family Workers in providing services to clients including intake engagement assessment referral service plan development advocacy counseling exit summaries and follow-up.
- Assist in monitoring and documenting client progress toward service plan goals.
- Conduct home visits and other fieldwork as required.
- Provide general clerical support including filing faxing typing photocopying and sorting mail.
- Answer telephones take messages and direct calls to the appropriate parties.
- Report to and meet with supervisor on a monthly basis.
- Complete program reports on a monthly basis or more frequently as required.
- Assist with special projects as assigned such as recruitment events or client activities.
- Enter client and program data into computer databases and other tracking systems.
- Gather information needed for proposals reports and program management including inventories incident reports fire drills and supply list.
- Ensure that attendance and all other data are submitted to the DYCD and BronxWorks Database (when available) in a timely fashion.
- Perform additional duties as assigned.
QUALIFICATIONS
- High school diploma or equivalent.
- One to two years relevant experience preferred.
- Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment.
- Proficiency in basic filing principles.
- Proficiency in English required; proficiency in a second language preferred.
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand walk or sit for long periods of time.
- Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
Required Experience:
Manager
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