Sales Support Coordinator (LTC)

Guangzhou - China

Monthly Salary: ¥ 8000 - 10000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Lead To Cash Process Cycle:

Review customer request in a timely manner ensuring that quotes and sales order is complete and correct.

Maintain close communication with deployment supply chain account management & finance to address any discrepancies or special requests related to orders.

Coordinate with supply chain to confirm product availability and delivery timelines as well as SKU adjustment .

Cross Functional Collaboration

Collaborate with Finance for accurate customer data and invoice issue resolution.

Close collaboration with AM and Deployment teams to ensure Sales Order data is accurate to drive correct deployment & invoicing activity

Cover cross functional meetings to ensure team ownership of follow up and delivery of successful outcome.

Sales Order & Invoice Processing

Ensure accurate data is maintained on Sales Orders to support supply chain and deployment activities (internal changes)

Work closely with Supply Chain to ensure accurate fulfilment dates and warehouse data is maintained.

Work closely with P2P & GSS when maintaining change orders on the SO and PO

Requirement:

Key Skills & Qualifications:

Education:

Bachelors degree in Business Administration Finance or a related field (preferred)

Experience:

2-3 years of experience in sales operations order management or related roles.

Experience with order management software ERP systems and invoicing platforms (e.g. Salesforce Exact or similar tools).

Skills:

Strong understanding of the order-to-cash process.

Detail-oriented with excellent organizational and time-management skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a cross-functional team.

Strong problem-solving and analytical skills.

Proficiency in Microsoft Excel and other office productivity tools.

Key Competencies:

Focus on operational details

Strong written and verbal communication with a professional demeaner

Collaborationwith various departments to meet customerneeds

Team player with the ability to work independently

Proficientmultitaskingin a fast-paced environment with high volumesof inquiries and tight deadlines

8000 - 10000 a month

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Responsibilities:Lead To Cash Process Cycle: Review customer request in a timely manner ensuring that quotes and sales order is complete and correct. Maintain close communication with deployment supply chain account management & finance to address any discrepancies or special requests related to ord...