AssistantDirector of Catering Sales Holiday Inn Singapore Orchard City Centre

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Description

At Holiday Inn Singapore Orchard City Centre our job is to bring the joy of travel to everyone. Thats where you come in. When youre part of the Holiday Inn brand youre more than just a job title. We look for people who are friendly welcoming and full of life; people who are always finding ways to make every guests experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant/Director of Catering Sales who will oversee all functions of the Catering Sales Department. Ensure that all conferences meetings and group activities are coordinated and managed within guests expectations. Up sell guests events and manage function space and room block inventory to maximise hotel profit. Ensure hotel and guests fulfill group contract commitments.

Responsibilities include but are not limited to:

Complete forecasts plans and productivity reports for management.
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products ands services while minimising waste to increase revenue.
Negotiate food and beverage prices function space and hotel services within approved departmental booking guidelines.
Develop and implement a clear strategy and action plan to meet or exceed the set budget and forecast
Direct day to day conference/convention activities plan and assign work and establish performance and development goals for team members. Provide mentoring coaching and regular feedback to help manage conflict and improve team member performance.
Educate and train team members in compliance with brand standards service behaviors and governmental regulations. Ensure each staff has the tools training and equipment to carry out job duties.
Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests Vendors and other contacts as needed.
Conduct banquet and catering facility tours and entertain clients to enhance the guests meeting /banquet experience.
Assist guests with menu planning food and beverage coordination table arrangements decoration options etc.
Arrange all details of meetings and conventions to include room set-ups staging lighting audiovisual traffic flow menus décor entertainment group room blocks and VIP services.
Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.
Analyse and action against client satisfaction surveys to improve services.

What We Need From You

Bachelors Degree / higher education qualification / equivalent in hospitality or related field and minimum 3 years work experience (experience in a luxury hotel brand will be an advantage) or an equivalent combination of education and experience.

Required Skills:

Demonstrated ability to interact with customers employees and third parties that reflects highly on the hotel the brand and the Company.
Possess at least 3 years Banquet Sales experience from the hospitality industry
Comprehensive knowledge of the market trends
Working knowledge of MS Office applications hotel PMS Delphi system
Self-motivated dynamic and result-oriented individual with strong marketing and business acumen
Target driven and independent with good salesmanship

What We Offer

In return for your hard work you can look forward to a highly competitive salary and benefits package including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

Whats more because your career will be as unique as you are well give you all the tailored support you need to make a great start be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG family of brands youll also benefit from all of the opportunities that come from being part of a successful global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are whatever you love doing bring your passion to Holiday Inn and IHG and well make sure youll have Room to be yourself. Find out more about joining us today by going to .

Required Experience:

Director

DescriptionAt Holiday Inn Singapore Orchard City Centre our job is to bring the joy of travel to everyone. Thats where you come in. When youre part of the Holiday Inn brand youre more than just a job title. We look for people who are friendly welcoming and full of life; people who are always finding...