Digital Document Services Documentation Management Specialist
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Digital Documentation Services (DDS)Operations teams are responsible for supporting all JPM businesses for their client documentation & data life-cycle management from Documentation creation to digitization for distribution using innovative secure service solutions to meet clients needs globally. Developing and using the latest technology teams work to deliver industry-leading capabilities to our clients and customers making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first providing an unparalleled experience.
As a client account documentation specialist youll be responsible for coordinating all aspects related to Wholesale Payments client end-to-end account documentation management including client onboarding (account opening cash product onboarding) account maintenance account closure and other account/product related services.
Responsibilities
- Manage end-to-end account documentation for Payments clients including client onboarding account maintenance account closure.
- Create account opening or product onboarding document package based on business request
- Perform required search within existing records in bank system for a product set-up and account opening to assess documentation requirements
- Review & validation of Authorized Signer details Negotiated Documents & perform Signature Verification
- Scanning & Indexing the documents to the centralized repository.
- Provide timely information to stakeholders on pending requests and possible impacts to other processes
- Provide operational support to supply audit / compliance / regulator with query handling documentation analysis as required.
- Ensure documentation conforms to the Banks legal guidelines and policies and standards including risk mitigation through adherence to the control framework
- Ensure Standard Operating Procedures are updated reflecting the latest process.
- Identify and escalate issues in a prompt and timely manner which may impact service
- Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
- Previous experiences related to or a deep understanding of local regulations on corporate account related requirement would be an advantage
Qualifications
- Bachelors degree or above
- Minimum 2 years working experience in back-office operations or account/cash operations of bank/financial industry
- Strong operational knowledge with experience in handling corporate account/Payments product is preferred
- Highly organizedand detail-oriented with the ability to work under pressure and high volume environment within tight deadlines and cut-off
- Fluent in speaking reading & writing skills in both English & Chinese Mandarin
- Must be a self-starter with the motivation demonstration of initiative and ownership mentality to think outside of the box as necessary
- Ability to multi-task identify priorities work independently and excellent execution mentality
- Proficient with MS Office (Excel Word PowerPoint etc.). Experience in data analytics tools would be a plus (Alteryx Tableau etc)
Required Experience:
IC
Key Skills
- DRG
- Acute Care
- Adobe Acrobat
- ICD-10
- Records Management
- Technical Writing
- Clinical Documentation Improvement
- Documentation Review
- Sharepoint
- cGMP
- Document Management Systems
- Document Management
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
