Visitor Experience Research Intern

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever these connections matter and are aligned with ourvalues.

Inclusive: We strive to be a museum of many voices in dialogue.

Passionate: We believe working with art is more than a job or trusteeship - its a way of life.

Brave: We are committed to approaching our work with courage and a sense of adventure always ready to explore new perspectives.

Empathic: We aim to act like a person not an institution.

SFMOMA is a place for the infinitely curious to explore support and experience the art of our time. We believe that modern and contemporary art can influence the way we think view the world and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy nurtures a sense of belonging and purposewhere difference is seen as a strength and every one is appreciated for their whole self.

Schedule: Full Time 35 hours/week Monday June 15 - Friday August 14 at least three days working onsite

Department Description

At SFMOMA the Visitor Experience (VX) department plays an integral part in providing a welcoming visitor-centric experience for local and non-local audiences alike. The VX department is comprised of Visitor Experience Group Sales and Onsite Membership and supports all internal and external visitors and clients during business and at times non-business hours.

Position Description

The Visitor Experience Research Intern will play a crucial role in helping our organization better understand the needs preferences and behaviors of our visitors. This position will provide a unique opportunity to gain hands-on experience in conducting and reviewing research within the context of a visitor-oriented environment. The intern will work closely with our Visitor Experience team and project manager to collect analyze and interpret data to improve the overall visitor experience.

Project Plan

Data Collection:

Assist in the design and implementation of visitor surveys interviews and observation studies of visitor

behaviors onsite.

Collect and organize data using various methods such as online surveys paper surveys or digital tools.

Data Analysis:

Clean code and analyze data to identify patterns trends and insights.

Collaborate with Visitor Experience Director and Program Manager to generate reports and visualizations to

communicate findings.

Report Generation:

Prepare reports and presentations summarizing research findings.

Communicate findings to relevant stakeholders including management and department heads.

Make recommendations for improving the visitor experience based on research outcomes.

Research Ethics:

Ensure compliance with ethical guidelines and data protection regulations when collecting and handling visitor

data.

Maintain the confidentiality and privacy of research participants.

Educational Objectives

This Visitor Experience Research Internship is an excellent opportunity to gain valuable experience in the field of visitor research and contribute to enhancing the overall visitor experience at SFMOMA. It will provide you with practical skills and insights that can be applied to future careers in research marketing or the museum and attraction industry.

Additional Internship Programming

The Summer 2026 Internship will offer 9-weeks of hands-on experience and mentorship along with weekly presentations and discussions with various departments in the museum off-site educational visits within the Bay Area community and access to various tours and events within the museum.

Requirements

Applicants must be currently enrolled in school or a recent graduate. The SFMOMA recognizes a graduation date

within 6 months of the internship start date as a recent graduate.

If you are a current employee of the SFMOMA applying for an internship you must be a current student or a

recent graduate within 6 months of the internship start date.

Strong analytical skills and the ability to work with data.

Excellent communication and presentation skills.

Proficiency in Microsoft Suite.

Attention to detail and the ability to work both independently and as part of a team.

A genuine interest in visitor experience and a passion for improving it.

Familiarity with research methods including survey design and data collection is a plus.

Exhibits excellent task management abilities with consistent attention to detail and deadlines.

$7000 - $7000 one-time

Pre-tax stipend paid out in a one-lump sum after start date

*TAX WITHHOLDING: For certain non-US residents and non-CA residents any payments that constitute taxable income under U.S. tax law may be subject to up to 30% federal and 7% state tax withholding (or the current applicable rates) and so any payments you receive may be reduced accordingly. Please consult with your tax advisor regarding the tax treatment of your stipend from this internship.

Application Requirements

Intern application on SFMOMA job site

Resume in PDF format

Cover letter stating the specific internship of interest in PDF format

Describe the experience you bring why you are interested in museum or nonprofit work reasons for

applying to the San Francisco Museum of Modern Art and your goals for the internship.

Two letters of recommendation from either a college professor or current/former employer in PDF format

College/university transcript in PDF format

Transcripts can be unofficial but must be legible

If you are currently enrolled in a masters or PhD program please provide the transcript for your current

program not your undergraduate transcript

Application Deadline: February 28 2026

Please note: You only need two letters of recommendation total not separate letters for each internship. If you apply to multiple internships (up to three) simply inform your recommenders which positions youre applying for. Well review the same two letters across all your applications.

Location:San Francisco 151 3rd Street.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity equity inclusion and accessibility. No person shall be discriminated against based on race color religion gender gender identity age genetic informationancestry/national origin marital status disability medical condition HIV status sexual orientation veteran/military status and any other category protected by federal of state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Intern