Client Care Coordinator
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Job Location:
Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Client Care Coordinator
Job Overview
The Client Care Coordinator serves as the first point of contact for clients and delivers a seamless professional customer experience. This role manages inbound inquiries schedules services and ensures clear communication between clients inspectors and internal teams.
Key Responsibilities
- Answer inbound calls emails and online inquiries promptly and professionally
- Schedule inspections mitigation services and pest control appointments accurately
- Educate clients on services processes timelines and next steps
- Maintain accurate client records in CRM and scheduling systems
- Coordinate with inspectors technicians and dispatch to ensure smooth operations
- Handle reschedules cancellations and urgent requests with professionalism
- Follow up with clients to confirm satisfaction and resolve concerns
Requirements
Qualifications & Requirements
- 2 years of customer service call center or administrative experience
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable working in a fast-paced service environment
- Proficient with CRM systems scheduling software and basic office tools
- Real estate home services or inspection industry experience is a plus
Required Skills:
Qualifications & Requirements 2 years of customer service call center or administrative experience Strong communication and interpersonal skills Excellent organizational and multitasking abilities Comfortable working in a fast-paced service environment Proficient with CRM systems scheduling software and basic office tools Real estate home services or inspection industry experience is a plus
Company Industry
IT Services and IT Consulting
Key Skills
- Senior Care
- Hoyer Lift
- Medical office experience
- Dementia Care
- Home Care
- Nursing
- Alzheimers Care
- Administrative Experience
- Meal Preparation
- Medication Administration
- Memory Care
- Tube Feeding
