At My Mountain Mover were not just a virtual assistant companywere a team of passionate professionals on a mission to provide top-notch support to businesses around the world! We believe in empowering individuals to thrive in remote careers and were all about creating growth opportunities for talented virtual assistants who are ready to make a real impact.
Here at MMM we love breaking barriers lifting each other up and having fun along the way. Our team thrives on collaboration innovation and a shared excitement to keep moving forward. Join us and experience a supportive dynamic environment where you can grow succeed and make a difference!
Dental Billing Training Specialist
Are you a dental billing virtuoso with a passion for teaching others how to master the craft My Mountain Mover is searching for a highly skilled Subject Matter Expert (SME) in Dental Billing to elevate the expertise of our Virtual Assistants (VAs)!
This is a dynamic multifaceted role where your Excellence and deep industry knowledge will directly impact the success of our VAs and their client practices. If you are ready to move mountains by transforming complex payer rules into clear actionable training youll be instrumental in building a deployment-ready medical billing talent bench for our clients.
Your Mission: The Core of the SME Program
The Subject Matter Expert (SME) plays a crucial role combining instruction learner coaching skill evaluation and content development. Youll support VAs training for dental billing and back-office roles focusing on teaching system fluency billing Integrity and claims logic. Flexibility is key as youll support both entry-level and experienced learners adapt to payer changes and lead recovery training for VAs returning through re-entry.
Key Responsibilities & Duties:
Instruction & Training Delivery:
Lead Live and Recorded Training: Teach core billing workflows including insurance verification code usage claim submission EOB review and denial handling.
Scenario Facilitation: Lead sessions focused on payer logic billing sequencing documentation and audit-readiness using mock billing scenarios to strengthen practical understanding.
Evaluation & Performance Assessment:
Conduct Skills Evaluation Interviews (SEIs): Assess VA accuracy billing judgment and system familiarity using mock claims.
Track & Document Progress: Monitor learner progress and document performance via Salesforce TalentLMS and internal checklists.
Recovery Training: Lead specialized sessions to address skill gaps and billing quality issues for VAs re-entering the system.
Feedback Delivery: Provide structured actionable feedback and escalate complex retraining needs as required.
Content & Curriculum Support:
Develop Micro-Modules: Support the creation of training content covering payer updates claim denials secondary insurance workflows and code-specific pitfalls.
Recommend Updates: Propose curriculum revisions based on industry trends learner performance and evolving client clinic needs.
Compliance & Technical Guidance:
Reinforce Standards: Teach and reinforce HIPAA compliance accurate patient ledger handling and documentation standards across all training.
Real-Time Support: Respond to learner questions on codes billing sequences and payer protocols offering practical advice on communication and accuracy.
Requirements
What Youll Need to Succeed
We are seeking a seasoned billing professional who is confident in a teaching role and embodies the Excellence of our brand.
Essential Qualifications & Skills:
Minimum 3 years of hands-on dental billing experience (full end-to-end process) in a U.S.-based setting.
SME-level knowledge of codes EOBs AR follow-up appeals U.S. dental software and compliance standards.
Prior Training Experience: Must have supported the onboarding or upskilling of VAs front desk staff or billing teams.
Technical Fluency: Familiarity with U.S. dental practice management software.
Instructional Ability: Confident in leading live training sessions SEIs and developing/revising content based on VA needs and system updates.
Top 3 Non-Negotiables:
Minimum 3 years of hands-on dental billing experience (full end-to-end process).
SME-level knowledge of codes EOBs AR follow-up appeals and U.S. dental software.
Proven experience training or upskilling others in complex billing workflows.
Benefits
We Take Care of Our Team:
We offer a competitive benefits package designed to support your health and work-life balance. This includes HMO coverage for you and your dependents 12 paid US Federal holidays and a tiered Paid Time Off program that grows with your tenure. We also provide compassionate leave through our Bereavement and Parental Leave policies for employees celebrating one year with the company.
Required Skills:
What Youll Need to Succeed We are seeking a seasoned billing professional who is confident in a teaching role and embodies the Excellence of our brand. Essential Qualifications & Skills: Minimum 3 years of hands-on dental billing experience (full end-to-end process) in a U.S.-based setting. SME-level knowledge of codes EOBs AR follow-up appeals U.S. dental software and compliance standards. Prior Training Experience: Must have supported the onboarding or upskilling of VAs front desk staff or billing teams. Technical Fluency: Familiarity with U.S. dental practice management software. Instructional Ability: Confident in leading live training sessions SEIs and developing/revising content based on VA needs and system updates. Top 3 Non-Negotiables: Minimum 3 years of hands-on dental billing experience (full end-to-end process). SME-level knowledge of codes EOBs AR follow-up appeals and U.S. dental software. Proven experience training or upskilling others in complex billing workflows.
At My Mountain Mover were not just a virtual assistant companywere a team of passionate professionals on a mission to provide top-notch support to businesses around the world! We believe in empowering individuals to thrive in remote careers and were all about creating growth opportunities for talent...
At My Mountain Mover were not just a virtual assistant companywere a team of passionate professionals on a mission to provide top-notch support to businesses around the world! We believe in empowering individuals to thrive in remote careers and were all about creating growth opportunities for talented virtual assistants who are ready to make a real impact.
Here at MMM we love breaking barriers lifting each other up and having fun along the way. Our team thrives on collaboration innovation and a shared excitement to keep moving forward. Join us and experience a supportive dynamic environment where you can grow succeed and make a difference!
Dental Billing Training Specialist
Are you a dental billing virtuoso with a passion for teaching others how to master the craft My Mountain Mover is searching for a highly skilled Subject Matter Expert (SME) in Dental Billing to elevate the expertise of our Virtual Assistants (VAs)!
This is a dynamic multifaceted role where your Excellence and deep industry knowledge will directly impact the success of our VAs and their client practices. If you are ready to move mountains by transforming complex payer rules into clear actionable training youll be instrumental in building a deployment-ready medical billing talent bench for our clients.
Your Mission: The Core of the SME Program
The Subject Matter Expert (SME) plays a crucial role combining instruction learner coaching skill evaluation and content development. Youll support VAs training for dental billing and back-office roles focusing on teaching system fluency billing Integrity and claims logic. Flexibility is key as youll support both entry-level and experienced learners adapt to payer changes and lead recovery training for VAs returning through re-entry.
Key Responsibilities & Duties:
Instruction & Training Delivery:
Lead Live and Recorded Training: Teach core billing workflows including insurance verification code usage claim submission EOB review and denial handling.
Scenario Facilitation: Lead sessions focused on payer logic billing sequencing documentation and audit-readiness using mock billing scenarios to strengthen practical understanding.
Evaluation & Performance Assessment:
Conduct Skills Evaluation Interviews (SEIs): Assess VA accuracy billing judgment and system familiarity using mock claims.
Track & Document Progress: Monitor learner progress and document performance via Salesforce TalentLMS and internal checklists.
Recovery Training: Lead specialized sessions to address skill gaps and billing quality issues for VAs re-entering the system.
Feedback Delivery: Provide structured actionable feedback and escalate complex retraining needs as required.
Content & Curriculum Support:
Develop Micro-Modules: Support the creation of training content covering payer updates claim denials secondary insurance workflows and code-specific pitfalls.
Recommend Updates: Propose curriculum revisions based on industry trends learner performance and evolving client clinic needs.
Compliance & Technical Guidance:
Reinforce Standards: Teach and reinforce HIPAA compliance accurate patient ledger handling and documentation standards across all training.
Real-Time Support: Respond to learner questions on codes billing sequences and payer protocols offering practical advice on communication and accuracy.
Requirements
What Youll Need to Succeed
We are seeking a seasoned billing professional who is confident in a teaching role and embodies the Excellence of our brand.
Essential Qualifications & Skills:
Minimum 3 years of hands-on dental billing experience (full end-to-end process) in a U.S.-based setting.
SME-level knowledge of codes EOBs AR follow-up appeals U.S. dental software and compliance standards.
Prior Training Experience: Must have supported the onboarding or upskilling of VAs front desk staff or billing teams.
Technical Fluency: Familiarity with U.S. dental practice management software.
Instructional Ability: Confident in leading live training sessions SEIs and developing/revising content based on VA needs and system updates.
Top 3 Non-Negotiables:
Minimum 3 years of hands-on dental billing experience (full end-to-end process).
SME-level knowledge of codes EOBs AR follow-up appeals and U.S. dental software.
Proven experience training or upskilling others in complex billing workflows.
Benefits
We Take Care of Our Team:
We offer a competitive benefits package designed to support your health and work-life balance. This includes HMO coverage for you and your dependents 12 paid US Federal holidays and a tiered Paid Time Off program that grows with your tenure. We also provide compassionate leave through our Bereavement and Parental Leave policies for employees celebrating one year with the company.
Required Skills:
What Youll Need to Succeed We are seeking a seasoned billing professional who is confident in a teaching role and embodies the Excellence of our brand. Essential Qualifications & Skills: Minimum 3 years of hands-on dental billing experience (full end-to-end process) in a U.S.-based setting. SME-level knowledge of codes EOBs AR follow-up appeals U.S. dental software and compliance standards. Prior Training Experience: Must have supported the onboarding or upskilling of VAs front desk staff or billing teams. Technical Fluency: Familiarity with U.S. dental practice management software. Instructional Ability: Confident in leading live training sessions SEIs and developing/revising content based on VA needs and system updates. Top 3 Non-Negotiables: Minimum 3 years of hands-on dental billing experience (full end-to-end process). SME-level knowledge of codes EOBs AR follow-up appeals and U.S. dental software. Proven experience training or upskilling others in complex billing workflows.
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