Operations Associate

Location: Onsite Daily Company: Indoor Golf Technology Startup Compensation: $60000$70000 base (based on experience) Experience Level: 02 years

Software (preferred): ChatGPT Microsoft Office

About the Role

Were a growing indoor golf technology startup looking for an Operations Associate to help design build and run the systems that power our venues and franchise operations. This is a new onsite role with meaningful ownership ideal for someone early in their career who enjoys identifying operational inefficiencies designing better workflows and executing improvements that make a real impact.

Youll work across sales marketing venue operations and franchising helping translate strategy into repeatable systems that deliver a seamless customer experience from digital touchpoints through in-venue execution.

What Youll Do

• Identify operational inefficiencies across sales marketing venue and franchise workflows
• Design and document improved processes frameworks and execution plans
• Build and implement operational systems that support customer engagement and experience
• Create outlines playbooks and wireframes for teams to consistently execute programs
• Support the rollout of systems and processes across company-owned venues and franchise locations
• Execute and manage project implementation (e.g. APIs internal tools) to streamline workflows
• Work closely with leadership and cross-functional teams to ensure smooth implementation
• Monitor performance gather feedback and iterate to continuously improve operations

What Were Looking For

• 02 years of experience in operations business systems project coordination or a related field
• Strong problem-solving mindset with the ability to identify inefficiencies and propose solutions
• Comfortable creating process documentation workflows and execution plans
• Ability to take projects from idea outline execution refinement
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced onsite startup environment
• Clear communicator who can work across teams and functions

Preferred Qualifications

• Experience with workflow automation tools (e.g. Zapier or similar)
• Familiarity with APIs or integrating systems
• Experience supporting sales marketing or customer experience operations
• Interest in golf hospitality or multi-location businesses
• Exposure to franchise or scalable operations models

Why Join Us

• Join a high-growth indoor golf technology company at an early stage
• Play a key role in shaping how our venues and franchisees operate
• Work directly with leadership and see the immediate impact of your work
• Gain hands-on experience in operations systems and process improvement
• Clear growth path as the company scales
• Competitive base salary with long-term upside

How to Apply

Submit your resume and a brief note highlighting any experience with operations process improvement or systems implementation.