Resident Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About the Company
Our client is a company based in Diani that specializes in the management and rental of high-end villas for vacation stays. The company is committed to delivering exceptional guest experiences through high standards of service property management and attention to detail.
Job Overview
Our client is seeking a Residence Manager to oversee the daily operations of their high-end vacation villas. The successful candidate will be responsible for ensuring smooth property operations supervising on-site staff maintaining premium service standards and serving as the main point of contact for guests and service providers. The role requires a proactive organized and service-oriented individual who resides in Diani.
Key Responsibilities:
- Oversee daily operations of the villas to ensure smooth and efficient running
- Supervise and coordinate staff (housekeeping security gardeners etc.)
- Ensure high standards of cleanliness maintenance and guest satisfaction
- Handle resident and guest inquiries complaints and requests professionally
- Manage inventories supplies and basic administrative records
- Liaise with service providers contractors and management as required
- Ensure compliance with property policies and safety standards
Requirements
Minimum of a Diploma in Hospitality Management Property Management Business Administration or a related field
Proven experience in property management hospitality or a similar role
Strong leadership communication and organizational skills
Ability to work independently and handle multiple responsibilities
Trustworthy proactive and service-oriented
Basic computer literacy is an added advantage
Required Skills:
Strong leadership communication and organizational skills Ability to work independently and handle multiple responsibilities Trustworthy proactive and service-oriented Reliable punctual and proactive with excellent follow-through. 12 years experience in a boutique hotel guesthouse or luxury residence. Hands-on experience in guest service housekeeping coordination or property operations preferred.
Required Education:
Minimum of a Diploma in Hospitality Management Property Management Business Administration or a related field.
Company Industry
IT Services and IT Consulting
Key Skills
- EMR Systems
- Senior Care
- Developmental Disabilities Experience
- MDS
- Yardi
- Computer Literacy
- Fair Housing Regulations
- Maintenance
- LIHTC
- Document Management Systems
- Property Management
- Supervising Experience
