Senior Director, Site Reliability Engineering (SRE)

What if you could help ensure the reliability of products that professionals rely on to run businesses support compliance and pursue justice truth and transparencyat a global scale At Thomson Reuters we build trusted solutions that power critical decisions every day. Were looking for aSenior Director of Site Reliability Engineering (SRE)to lead a global organization accountable for thereliability scalability and operational excellenceof mission-critical applications.

Role Summary

In this role you will set the direction for SRE strategy and execution across a broad portfoliodriving operational maturity resilience engineering and automationwhile partnering with senior technology and business leaders to deliverworld-class availability performance and customer experiencefor the products our customers depend on.

About the Role

In this opportunity asSenior Director Site Reliability Engineering you will:

• Own 24x7 reliability outcomesfor a portfolio of applications and services ensuring customer-impacting issues are prevented detected and resolved quickly.

• Serve as theexecutive escalation leader during major incidents providing calm clear and timely communication to senior leadership and key stakeholders.

• Partner with product engineering and platform teamsto embed reliability into architecture development and release practicesensuring operational readiness for new features and products.

• Define and implement best-in-class practicesacross observability incident management on-call operations capacity planning and disaster recovery.

• Drive automation and AI-assisted operationsto improve efficiency and reduce mean time to mitigation/resolution (MTTM/MTTR).

• Lead coach and scale a global organizationof SRE managers and engineers building a culture of accountability learning and continuous improvement.

• Influence roadmaps and investment decisionsto prioritize reliability resiliency and performancewhile ensuring alignment with internal controls external standards certifications and security requirements.
  

About You

Youre a fit for the role ofSenior Director Site Reliability Engineeringif your background includes:

• 10 years of experiencein reliability engineering software engineering and/or production operations for large-scale systems.

• Proven success leadingglobal multi-layer organizations(managers-of-managers and senior technical leaders) including talent development succession planning and performance management.

• Deep experience operatinglarge-scale distributed systemsandcloud-native architectures with strong instincts for resiliency and operational excellence.

• Strong expertise inobservability(metrics logs traces)incident responseproblem management anddisaster recoveryprogram design and execution.

• Demonstrated ability todrive automation at scale(tooling self-healing patterns runbooks CI/CD operational controls) and standardize SRE ways of working across teams.

• Strongfinancial acumen including experience managing sizable budgets and aligning investment to measurable reliability outcomes.

• Exceptional communication and influencing skillsable to align stakeholders and make tradeoffs clear from engineering teams through senior leadership.

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Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $158900 USD - $295100 USD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities including veterans with disabilities and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process you may contact our Human Resources Department at. Disability accommodations in the recruiting process may include things like a sign language interpreter making interview rooms accessible providing assistive technology or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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