Community Support Specialist Nebraska CCBHC

At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team-oriented environment then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This position works within the Nebraska Community Support Program providing recovery-focused targeted case management and support services to adults with severe and persistent mental illness (SPMI) including individuals with co-occurring mental health and substance use conditions. Services are delivered primarily in home and community settings with office-based services provided when clinically appropriate.

The Community Support Specialist partners with individuals to support self-identified recovery goals promote autonomy wellness and community participation and reduce barriers to stability. The role emphasizes coordination advocacy engagement and empowerment across behavioral health substance use and community support systems requiring sound judgment independent community-based work and strong interpersonal skills.

Compensation: between Wage is determined upon total years of relevant experience
Work Schedule: 37.5 Hours Per Week
Click to see benefits and company perks

MINIMUM QUALIFICATIONS

• Bachelors degree in human services Field or two years of coursework in a human services field and/or two years of experience/training and/or two years of lived recovery experience with demonstrated competencies working with individuals living with behavioral health conditions.
• Three years experience working with adults living with mental illness
• Valid Drivers License and acceptable driving record.
• Ability to travel regularly within the community

PREFERRED QUALIFICATIONS

• Experience in case management
• Experience working with area homeless service providers
• Proficiency with MS Word & Excel

Essential Duties and Responsibilities

• Establish and maintain consistent rapport with clients to provide a supportive trauma-informed person-centered relationship to improve client stability and functionality.
• Engage individuals with high service needs including those who may be difficult to reach or disengaged from services.
• Completes strengths-based assessments and supports the development of individualized treatment and recovery goals.
• Develops individualized treatment plans within required timeframes; provides ongoing monitoring evaluation and updates at least every 90 days.
• Coordinate referrals and support clients in identifying accessing and utilizing natural supports and formal services that align with their recovery goals including healthcare behavioral health housing education employment transportation and social supports.
• Monitor overall functioning and wellness to identify emerging needs barriers or risks and coordinate timely supports to prevent crisis relapse or hospitalization where possible.
• Assist clients in developing and updating personalized crisis and relapse prevention plans that reflect their preferences strengths and early warning signs.
• Encourage engagement in recommended mental health and substance use treatment by reducing practical barriers supporting appointment coordination and promoting informed choice.
• Communicates and collaborates routinely with treatment team members providers family members natural supports and other service systems to promote stability and community tenure.
• Provides transition support following hospitalization or residential levels of care in coordination with the treatment team.
• Maintains comprehensive accurate and timely documentation consistent with Medicaid DHHS and HFS standards.
• Provides services in diverse community settings including homes shelters and other non-traditional environments following safety and security protocols.
• Demonstrate working knowledge of community resources and Human and Family Services (HFS) programs relevant to recovery and community integration.
• Deliver services in a variety of community settings including homes shelters offices and other non-traditional environments while adhering to safety and security protocols.
• Work independently with minimal supervision and contribute effectively as a member of a multidisciplinary team.
• Maintain reliability punctuality and consistency in scheduling attendance documentation and reporting.
• Build and maintain positive working relationships with clients referral sources service agencies landlords and community stakeholders always displaying a courteous and caring attitude to the clientele volunteers and visitors of the agency.
• Agrees to abide by all specific program and Agency procedures policies and requirements.
• Build and maintain positive working relationships with clients referral sources service agencies landlords and community stakeholders.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agencys ongoing fundraising and friend-raising efforts.
• Creates maintains and shares as appropriate a dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agencys ongoing fundraising and friend-raising efforts.
• Performs other program related duties as assigned.

Required Experience:

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