Senior Test Analyst

Working at the Cumberland you become part of something special. Were a Mutual organisation committed to improving the lives of our colleagues customers and community. Our values are incredibly important to us.

Were on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference then this is the job for you.

We have an exciting opportunity for a Senior Test Analyst to join our Technology team on a full-time basis for a fixed term period of up to 14 months.

As a Senior Test Analyst youll provide testing expertise and assurance that all our systems and products are fit for purpose prior to launch.

The Benefits

• Salary - up to 37828 p.a. depending on skills and experience.
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. Well work together to support your personal and professional development.
• Hybrid Working - the tools and equipment you need to be able to work from home when you need to depending on your role.
• Health and Wellbeing - a calendar of events and activities throughout the year Mental Health & Wellbeing champions and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

Subject Matter Expert - Testing

• Using experience to act as a Testing Subject Matter Expert. This may involve supporting key stakeholders with all aspects of testing throughout the lifecycle of a project including document production and reviewing.

Testing of technical upgrades

• Undertaking manual testing to ensure all systems and products are fit for purpose including assurance that all business requirements have been met and issues resolved.
• Ensuring stakeholders are kept up to date with testing progress and associated issues.
• Using a strong understanding of industry techniques to complete test analysis.

Identifying system defects

• Identifying system issues raising fault logs and retesting as and when fixes are provided.
• Working with different departments internally as well as external providers to resolve issues.

Producing testing documentation

• Development and documentation of testing approaches and test completion reports.
• Creating high quality testing documentation (including test plans and scripts) which are in-line with the testing approach and ensure business and technical requirements are met.
• Supporting the Project Manager or Delivery Lead with aspects of project governance as and when required.

Supporting a successful implementation

• Using experience to act as a testing SME and support other stakeholders throughout the project lifecycle.
• Supporting the project or delivery team during the go live and the monitor & control phase logging and resolving any go-live issues as agreed.

Providing technical support

• Leading and managing testing support to the business in relation to live system issues and queries.

Risk management

• Applying a risk-based approach to testing and contributing project or product risk to working groups or delivery teams.

About You

Were looking for someone with recent experience in a similar role. Youll have good knowledge of testing processes and change frameworks as well as understanding and familiarity with agile software delivery methodologies.

Key Skills

• Excellent attention to detail
• Natural interest in technology
• Structured and logical approach to problem solving
• Highly organised and able to prioritise workload and self motivate
• Strong communication skills (verbal and written)
• Thrives working in a team
• Understanding of and experience with agile delivery frameworks.

About us

Were here to create a banking experience thats kinder to people and planet.

Unlike banks we dont have public or private shareholders which means we can invest 100% of our profits back into our business. As a result our business is purpose-led financially strong socially responsible and always focused on our people planet and communities.

Recently we were presented with a Highly Commended award in the Financial Services Company of the year category at the British HR Awards in London. Our entry was recognised for our continued commitment to wellbeing.

Where you will work

Our aim is to keep the great balance we have achieved with hybrid working. The successful candidate would therefore be willing to work remotely and be able to work from Cumberland House as and when required.

The closing date for completed applications is Friday 16 January 2026 however it may be closed earlier if enough applications are received.

Were here to create a banking experience thats kinder to people and planet.

Unlike banks we dont have public or private shareholders which means we can invest 100% of our profits back into our business. As a result our business is purpose-led financially strong socially responsible and always focused on our people planet and communities.