Communications Manager

Position Summary

The Communications Manager will be responsible for leading and executing a comprehensive communications strategy to ensure residents are aware of and engage with Philadelphias Neighborhood Community Action Centers. This role emphasizes storytelling outreach and message development to connect the Citys most vulnerable populationsprioritized using the Social Vulnerability Index (SVI)with the services and resources available through the Action Centers.

Essential Functions

• Promote awareness of Neighborhood Community Action Centers so residents know where they are located what services are offered and how they can access support.
• Develop and manage social media content across multiple platforms to increase visibility build community trust and highlight key initiatives.
• Tell the stories of Neighborhood Community Action Centers impact including resident success stories and examples of problem resolution to illustrate what residents can expect from engaging with Neighborhood City Halls.
• Drive resident engagement by creating communications campaigns designed to bring people into the Action Centers.
• Develop written materials and talking points for leadership public meetings canvassing operations and outreach events.
• Write and design canvassing materials (flyers scripts door hangers) to support outreach campaigns in targeted neighborhoods.
• Create press releases newsletters reports and website content that reflect the mission and values of Neighborhood Community Action Centers.
• Coordinate media relations including responding to press inquiries preparing spokespeople and organizing media opportunities.
• Plan and execute communications strategies for monthly public meetings in each district to ensure high community awareness and attendance.
• Support internal communications to ensure Neighborhood Community Action Centers staff and partners have consistent accurate messaging.
• Ensure accessibility and inclusivity in all communications materials reflecting the diversity of Philadelphias communities and the Citys equity priorities.
• Measure communications impact using analytics (social media reach event attendance canvassing engagement) to inform strategy and improve effectiveness.
• Other duties as assigned.

Required Competencies Knowledge Skills and Abilities

• Previous experience in communications public relations or media relations roles preferably in a government or public sector setting.
• Strong writing and editing skills with the ability to craft clear and compelling messages for different audiences.
• Proficiency in digital communication tools and social media platforms.
• Ability to work collaboratively in a team environment and manage multiple projects with attention to detail.
• Attributes:
• Proactive and organized with the ability to implement communication plans and adapt to changing priorities.
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
• Commitment to upholding organizational values of transparency accountability and public service.
• A passion for community engagement and the ability to convey the offices mission and initiatives effectively.

Qualifications :

• Bachelors Degree in a relevant field such as communication or public affairs preferred
• Minimum three to five years of related professional experience required

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $6700- $83000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

For more information go to: Human Relations Website: Work :

No

Employment Type :

Full-time