Senior Product Manager Business Onboarding
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Job Summary
What youll do
Own account setup journey endtoend - define minimum info per business type unify ask verify and improve clarity during document submission and status partnering with cross-functional teams on backend/compliance.
Drive adoption - build intentdriven activation and guided onboarding into key features working with cross-functional teams on the handoff to engagement/retention.
Lead with outcomes and experimentation - review and track the funnel run discovery research on target customer segments and release features across web iOS and Android. Ship measure iterate.
What success looks like
A simpler faster setup with higher completion rates and lower dropoff at known pain points with clear communication throughout.
Build a bold activation journey that improves product discovery and firstvalue milestones and reduces the share of verified customers who never transact.
Fewer support contacts during onboarding and higher satisfaction with setup and firstuse.
Qualifications :
A bit about you
Drive clarity and agency: You set a bold vision align stakeholders and turn ambiguity into a deliverable roadmap.
Customerfocussed: Always willing to talk to users and have strong UX instincts across Web iOS and Android.
Datadriven: you dive into funnels diagnose dropoffs and tell a compelling story with data.
Technically fluent: you weigh platform tradeoffs and balance speed quality and compliance.
Clear communicator: you can influence across Engineering Design/Research Data and Risk/Compliance.
A builder with 0 -> 1 experience (launched a new product developed a domain from scratch built teams or a company).
Nice to have
B2B - onboarding verification/risk payments/cards or accounting integrations experience.
Familiarity with multiuser accounts roles/permissions and entity/UBO complexity.
Experience designing intentbased activation and lifecycle journeys.
How we work at Wise
Autonomous teams with accountability - iterate across platforms while partnering closely with cross-functional product and go-to-market teams.
Customerdriven and pragmatic - simple experiences that wow customers and meet regulatory needs.
Outcomefocused - prioritize the biggest funnel problems and measure what matters.
Practicalities
London and Budapest-based crossfunctional team (London - Design Analyst Content Design Research. Budapest - Engineering).
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
