Sr Dir, Inbound Product Mgmt

What you get to do in this role:

• The ServiceNow Global Cloud Services team is responsible for all aspects of Cloud Infrastructure through zero touch automation. We are looking for a leader to take us to the next level of Cloud infra scale performance and reliability through innovations and automations. This is a very strategic position for our company.  As a Sr. Director of Product Management you will be in a position to hire the best team possible lead cloud infra innovation influence product direction define architecture and ensure quality of product.
• As a Sr. Director of Product Management you will be responsible for leading a team of Product Managers in the ideation defining designing and development of next generation of cloud infra platform and automations. You will lead by example on solving tough technical challenges and complex business problems in a high energy startup like environment with experienced industry leaders and with a highly collaborative team.
• This role will require you to interface with various internal departments understand their business needs and deliver highly reliable and easy to use solutions that enhances business efficiency. The successful candidate will have an established background in defining product and roadmap focusing on bottom-line and top-line developing mission critical software solutions a strong technical ability excellent project management and communication skills and a motivation to achieve results in a fast-paced environment.  

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Establish a compelling vision for the ServiceNow Cloud and provides thought leadership to all ServiceNow product lines.
• Drive product roadmap to deliver innovation collaborating closely with different product lines and drive to a common goal.
• Work closely with architects and engineering directors to design reliable secure and scalable solutions while ensuring a frictionless user experience.
• Takes a data-driven approach in defining success metrics prioritizing requirements and communicating plan progress and success across a cross-functional team.
• Drive execution and delivery by managing dependencies and plans across a breadth of different teams across ServiceNow.
• Strong Interpersonal skills to effectively drive projects and initiatives in Cloud and products organization
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
• Management of resources staffing mentoring and leading a best-of-class engineering team.
• Strong problem-solving debugging skills and an aptitude for learning new technologies
• 10-15 years of product management engineering or relevant industry experience in high tech or strategic consulting firms

Desirable

• Experience with cloud platforms like Amazon OpenStack Azure
• Experience with ServiceNow Platform
• Experience working with a continuous integration continuous deployment environment
• Experience developing scalable and distributed systems with either Java/C/C# and scripting language JavaScript/Python/Ruby/PHP/ Perl in a UNIX or Windows environment

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time