IT Subscriptions Product Owner (Chicago Hybrid)

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

As the IT Subscriptions Product Owner you will be a pivotal leader driving the strategy and future direction of our subscription ecosystem through industry thought leadership. You will be instrumental in defining the product vision prioritizing features and ensuring our subscription platform delivers significant value to our customers and stakeholders. Beyond traditional product ownership this role demands you act as a strategic partner and innovator challenging the status quo and identifying new opportunities in the recurring revenue landscape.

You will act as the voice of the customer and key stakeholder for one or more Agile development teams focusing on maximizing the value of the product. The ideal candidate will possess a strong blend of business acumen in recurring revenue models and technical knowledge of IT systems for billing provisioning and customer lifecycle management combined with a proven ability to influence business strategy.

Key Responsibilities

• Product Strategy & Thought Leadership: Define articulate and evangelize the product vision and strategy for the subscription IT platform. Act as the primary thought leader for subscription technology and business models ensuring the roadmap not only aligns with business goals but actively shapes them based on market trends and data-driven insights.

• Backlog Management: Own build refine and prioritize the Product Backlog (user stories epics features and technical debt) to deliver maximum business value and user satisfaction.

• Subscription Expertise: Deeply understand and provide expert guidance on business requirements for subscription models including billing payments pricing promotions renewals upgrades downgrades and cancellations translating them into actionable IT product features. Proactively research and recommend new approaches to optimize these lifecycle events.

• Stakeholder Influence & Collaboration: Serve as a primary strategic partner to business stakeholders (Marketing Finance Sales Customer Service) using thought leadership to influence and guide decisions not just communicate requirements and manage expectations.

• Agile Execution: Actively participate in all Agile/Scrum ceremonies (e.g. Sprint Planning Daily Scrums Sprint Review Retrospective) and provide timely clarification and acceptance of completed work.

• Data-Driven Innovation: Define key performance indicators (KPIs) for the subscription product (e.g. MRR Churn Rate LTV conversion rates). Go beyond reporting using data analysis to uncover strategic insights challenge assumptions and drive innovation in prioritization and product improvements.

• User Story Creation: Write clear concise and testable User Stories with defined acceptance criteria.

Required Skills

• Product & Business: Strategic Thought Leadership Subscription Lifecycle Management Recurring Revenue Models Product Roadmap development Value-driven prioritization Customer-centricity.

• Technical: Agile/Scrum/Kanban proficiency Experience with Subscription Management/Billing Platforms (e.g. Oracle Subscription Cloud Zuora etc). Ability to understand process flows system integration and data flows.

• Core Competencies: Exceptional Communication (written and verbal) Strategic Influence & Stakeholder Management Analytical and Problem-Solving skills Decisive Decision-Making Leadership without authority.

Qualifications

• Experience: 8 years of experience as a Product Owner Business Analyst or similar role in an Agile environment. Specific experience working on B2B or B2C subscription products billing systems or e-commerce platforms is highly desirable.

• Education: Bachelors degree in Business Computer Science Engineering or a related field.

• Tools: Proficiency with collaboration and backlog management tools (e.g. Jira Confluence Trello).

Target Base Salary Range:$135000 USD - $145000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

NOTE: Candidate must be in the Chicago/Schaumburg office 1-2 days per week.

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Basic Requirements

• Bachelors degree with 8 years of experience in product owner business analyst and/or product management

• AND 3 years of experience in Agile Methodology

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.