DescriptionJob Summary
At Securitas Security Services USA Inc. we are committed to protecting what matters mostour clients employees and communities. With a global footprint and decades of experience we deliver top-tier security solutions while fostering trusted partnerships.
We are seeking an experienced and results-driven Senior Security Manager (SSL) to lead our security operations in the Austin TX area. This critical leadership role ensures operational excellence contract compliance and strong team performance while also supporting strategic growth and client satisfaction.
Compensation and Benefits
Salary: $95000-$102000 annually
Benefits:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 floating holidays and 6 sick days
- 401(k)
Essential Duties and Responsibilities
Strategic Vision and Business Operation Goals
- Develop and achieve weekly monthly and quarterly operational goals.
- Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
- Collaborate with functional departments to meet business objectives.
- Participate in company and client initiatives committees and task forces.
Performance Management
- Recruit hire and retain top operations professionals.
- Set and monitor performance goals for security teams.
- Ensure timely completion of performance reviews development plans and improvement processes for employees.
Training & Development
- Identify and address performance gaps within teams.
- Ensure completion of all required training and encourage professional development.
- Conduct regular meetings to review goals share best practices and celebrate achievements.
Customer Service
- Deliver 100% customer satisfaction through frequent client engagement.
- Resolve customer service-related issues promptly and effectively.
- Stay informed about market trends industry developments and competitor activity to guide customer strategies.
Other Responsibilities
- Manage daily staffing and administrative functions for assigned locations.
- Conduct quality assurance inspections and monitor Security Officer performance.
- Serve as a liaison between Securitas and client representatives.
- Oversee the training and operations of Field Supervisors and Security Officers.
- Ensure compliance with company policies post orders and contract requirements.
Qualifications
- Bachelors degree in Criminal Justice Business Administration or related field is required.
- 4-6 years of professional experience.
- 4-6 years of law enforcement and/or military experience is preferred.
- Experience in security operations or scheduling is a plus.
- Current drivers license with a clean driving record.
- Strong knowledge of contract security services compliance requirements and industry best practices.
- Proven ability to lead mentor and motivate teams in a fast-paced environment.
- Excellent communication organizational and interpersonal skills.
- Proficiency in analyzing financial data and managing budgets.
- Ability to build and maintain positive client relationships.
- Flexibility to travel within the Westborough area as needed.
- Strong customer service orientation with effective problem-solving skills.
- Proficiency in Microsoft Office Salesforce HRIS platforms and SmartSheet.
- Excellent verbal and written communication skills.
- Demonstrated ability to hire develop motivate and retain staff.
- Availability to respond to emergencies outside normal working hours.
Why Join Us
- Competitive salary and comprehensive benefits.
- Opportunities for growth within a global organization.
- Collaborative inclusive culture that values initiative and innovation.
- Meaningful work that contributes directly to the safety and success of our clients.
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
#AF-SSTA
Site Security Manager / Securitas Security/ Austin Texas / TXDPS License #B03944
Required Experience:
Manager
DescriptionJob SummaryAt Securitas Security Services USA Inc. we are committed to protecting what matters mostour clients employees and communities. With a global footprint and decades of experience we deliver top-tier security solutions while fostering trusted partnerships.We are seeking an experie...
DescriptionJob Summary
At Securitas Security Services USA Inc. we are committed to protecting what matters mostour clients employees and communities. With a global footprint and decades of experience we deliver top-tier security solutions while fostering trusted partnerships.
We are seeking an experienced and results-driven Senior Security Manager (SSL) to lead our security operations in the Austin TX area. This critical leadership role ensures operational excellence contract compliance and strong team performance while also supporting strategic growth and client satisfaction.
Compensation and Benefits
Salary: $95000-$102000 annually
Benefits:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 floating holidays and 6 sick days
- 401(k)
Essential Duties and Responsibilities
Strategic Vision and Business Operation Goals
- Develop and achieve weekly monthly and quarterly operational goals.
- Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
- Collaborate with functional departments to meet business objectives.
- Participate in company and client initiatives committees and task forces.
Performance Management
- Recruit hire and retain top operations professionals.
- Set and monitor performance goals for security teams.
- Ensure timely completion of performance reviews development plans and improvement processes for employees.
Training & Development
- Identify and address performance gaps within teams.
- Ensure completion of all required training and encourage professional development.
- Conduct regular meetings to review goals share best practices and celebrate achievements.
Customer Service
- Deliver 100% customer satisfaction through frequent client engagement.
- Resolve customer service-related issues promptly and effectively.
- Stay informed about market trends industry developments and competitor activity to guide customer strategies.
Other Responsibilities
- Manage daily staffing and administrative functions for assigned locations.
- Conduct quality assurance inspections and monitor Security Officer performance.
- Serve as a liaison between Securitas and client representatives.
- Oversee the training and operations of Field Supervisors and Security Officers.
- Ensure compliance with company policies post orders and contract requirements.
Qualifications
- Bachelors degree in Criminal Justice Business Administration or related field is required.
- 4-6 years of professional experience.
- 4-6 years of law enforcement and/or military experience is preferred.
- Experience in security operations or scheduling is a plus.
- Current drivers license with a clean driving record.
- Strong knowledge of contract security services compliance requirements and industry best practices.
- Proven ability to lead mentor and motivate teams in a fast-paced environment.
- Excellent communication organizational and interpersonal skills.
- Proficiency in analyzing financial data and managing budgets.
- Ability to build and maintain positive client relationships.
- Flexibility to travel within the Westborough area as needed.
- Strong customer service orientation with effective problem-solving skills.
- Proficiency in Microsoft Office Salesforce HRIS platforms and SmartSheet.
- Excellent verbal and written communication skills.
- Demonstrated ability to hire develop motivate and retain staff.
- Availability to respond to emergencies outside normal working hours.
Why Join Us
- Competitive salary and comprehensive benefits.
- Opportunities for growth within a global organization.
- Collaborative inclusive culture that values initiative and innovation.
- Meaningful work that contributes directly to the safety and success of our clients.
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
#AF-SSTA
Site Security Manager / Securitas Security/ Austin Texas / TXDPS License #B03944
Required Experience:
Manager
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