Senior Systems Engineer, Field Issues
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Job Location:
Foster, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and safely deploy such a robotaxi solution. Zooxs System Design and Mission Assurance (SDMA) team is responsible for constructing the safety case and validating that our vehicles are safe enough to be deployed for autonomous driving. We play a foundational role for the success of the company. As Zoox prepares to launch our technology on public roads we are seeking an experienced systems engineer who can bring the system safety engineering discipline to the field operations to ensure safe continuous operations of Zoox technology.
In this role you will:
- Be the point of contact for SDMA for field service issues related to SDMA safety and fail operational metrics. Triage the issue and lead/support the issue resolution process. Be available to support onsite issue investigation and resolution with short notice.
- Design and improve internal tooling to support efficient triage and investigation of service events
- Conduct root cause analysis using industry-standard methodologies (5-why fault tree fishbone analysis FMEA CAST etc.)
- Recommend corrective action plans (short and long-term) and improvement strategies based on investigation findings and align with cross-functional stakeholders (engineering operations legal safety policy manufacturing etc.) to define the solutions. These corrective action plans could include engineering solutions in hardware and software as well as operational mitigations and process improvement
- Ensure continuous feedback loop to to improve and refine operational safety requirements
- Proactively identify potential safety hazards and service issues in Zooxs field operation of autonomous driving as a service through structured predictive safety analysis and review of historical operational data.
- Be a part of the rotational on-call engineering team during milestone launches and operations.
- Brief and report to executive teams
Qualifications
- BS degree in a relevant engineering field
- Have minimally 6-8 years of working level experience and 5 years of experience in deploying and managing complex field operations in relevant domains
- Hands on experience with incident investigations
- Experience automating and improving processes for quality and efficiency
- Systems engineering and system safety training
- Possesses excellent EQ with an empathetic communication style that fosters connection collaboration and motivation
- Track-record in managing complex cross-functional projects
Bonus Qualifications
- Working experience in automotive industry or the autonomous driving technology industry
- Familiarity with large-scale data analysis and prioritization for use in quantitative risk analysis
- Working level experience with safety critical systems
- Familiarity with industry safety standards such as MIL-STD-882 ISO 26262 ISO 21448 etc.
$175000 - $260000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
About Zoox
Zoox is developing the first ground-up fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics machine learning and design Zoox aims to provide the next generation of mobility-as-a-service in urban environments. Were looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to emailprotected or your assigned recruiter.
A Final Note:
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Presentation Skills
- Iis
- Data Collection
- Military Experience
- Windows
- Host/Hostess Experience
- Visio
- Construction Management
- Special Operations
- Maintenance
- Troubleshooting
- Wiki Systems
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.
