2526-327 Administrative Assistant (OA11) IT Campus

What you will be doing

Working in a team environment you will provide a full range of administrative support for the Student Services Office. The position reports to the Manager of Student Services and receives day-to-day direction from the Lead Administrative Assistant to support efficient operations and the delivery of exceptional customer service to students staff and the public.

As the first point of contact for Student Services you will collaborate closely with the other Administrative Assistant to respond to walk-in inquiries phone calls and emails. Your responsibilities will include processing educational verifications and transcript requests booking appointments for the Student Services team and triaging referrals from faculty and staff.

You will also support the Manager of Student Services with tasks such as organizing meetings preparing materials and ordering supplies. As a key member of the Student Services team you will play an important role in planning and supporting special events including Get Started Open House Orientation and Convocation.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10) years of administrative experience.
• Occupational experience that includes organizing special events for large groups would be an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite E-mail and PeopleSoft
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing superior service to adult learners and prospective students would be considered an asset

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion diversity equity accessibility and anti-racism
• You possess excellent interpersonal skills and are able to interact at all levels of an organization
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in working with databases and Excel
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess excellent coordination skills specifically related to working as a team to provide front-line services including distribution of work and scheduling of coverage.
• You have proven records and information management skills and abilities specifically related to academic records
• You demonstrate a strong commitment to excellence as it relates to providing customer service and to the integrity of academic records
• You are dedicated to life-long learning keeping current in emerging technology software and practices

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into five campus regions and three stand-alone campuses. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)

Stand-Alone Campuses:

• Ivany Campus
• Sydney Waterfront Campus
• eCampus

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process please follow this link.

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Nikki Berrigan HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately we cannot accept late or paper applications.