IT System Administrator
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Senior Systems Administrator
Location: Toronto ON
Experience Required: 810 years
Role Summary
The Senior Systems Administrator will manage and maintain virtual machine environments across Linux and Windows systems ensuring stability availability and operational efficiency. This role involves handling tickets requests and escalations supporting business operations during EST hours and contributing to automation initiatives.
The position primarily supports legacy build-related tasks while ensuring smooth day-to-day system operations.
Key Responsibilities
VM Administration
Manage and administer virtual machines across Linux and Windows environments.
Ensure high availability stability and performance of VM infrastructure.
Ticket & Request Management
Handle incoming tickets requests and intake forms efficiently.
Track prioritize and resolve issues according to service-level expectations.
Automation & Escalation
Work on automation initiatives to improve operational efficiency.
Manage escalations and coordinate with relevant teams as required.
Customer Support
Provide support during standard business hours (EST).
Serve as a point of contact for operational inquiries and issue resolution.
Other Responsibilities
Primarily handle legacy build-related tasks as part of system operations.
Collaborate with IT teams to ensure operational best practices are followed.
Required Skills & Qualifications
Strong proficiency in VM administration (Hyper-V VMware or equivalent).
Solid understanding of Linux and Windows operating systems.
Familiarity with SQL databases is a plus but not mandatory.
Experience in ticketing systems issue tracking and operational support.
Strong problem-solving communication and collaboration skills.
Experience
810 years of relevant systems administration experience in enterprise environments.
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
Company Industry
IT Services and IT Consulting
Key Skills
- Clerical
- Abinitio
- Chiller
- Application Engineering
- ELV
- AV
